Ringly

About Ringly

Ringly key features

• AI phone support for Shopify brands, handling WISMO, returns, product, inventory, and policy calls 24/7.
• 65% resolution guarantee within 90 days, or a refund of subscription fees.
• Quick setup, allowing brands to go live in under an hour with minimal configuration.
• AI agent, Seth, starts calls with full context, pulling customer order history and previous interactions.
• Integration with existing workflows and helpdesks, ensuring seamless escalation to human support when necessary.

Ringly use cases

• Provides 24/7 AI phone support for Shopify brands, handling common inquiries such as WISMO, returns, product questions, and policy calls.
• Integrates with Shopify to pull customer order history and product information, allowing for personalized and efficient call handling.
• Guarantees a 65% resolution rate within 90 days, with a refund policy if the target is not met.
• Escalates complex or high-stakes calls to human support when necessary, ensuring customers receive appropriate assistance.
• Offers customizable setup and integration with existing helpdesk systems, allowing brands to maintain their workflows while optimizing support efficiency.

Useful for

• Provides 24/7 AI phone support for Shopify brands, handling common inquiries like WISMO, returns, and product questions.
• Guarantees a 65% resolution rate within 90 days, with a refund policy if not met.
• Integrates seamlessly with Shopify to pull customer order history and product information during calls.
• Allows for escalation to human support when necessary, ensuring complex issues are addressed by your team.
• Offers a cost-effective solution compared to hiring additional support staff, while also generating attributed revenue from calls.

Price

• **Grow Plan**: $349/month for Shopify stores with lower call volume, includes 1,000 minutes (~500 calls), handles product, order, and return calls, with $0.29/min overages.
• **Pro Plan**: $799/month for higher call volume, includes 2,500 minutes (~1,250 calls), handles product, order, and return calls, with $0.19/min overages and a 65% resolution guarantee.
• **Enterprise Plan**: Custom setup and integrations for stores handling 5,000+ minutes/month, contact sales for pricing.
• **65% Resolution Guarantee**: If AI call resolution is under 65% within 90 days, a refund of the last three months' subscription fees is provided.
• **14-Day Free Trial**: Available for all plans, with reminders before the trial ends.