Molin AI

Copy link

Share via Facebook

Share via X

Share via LinkedIn

E-commerce

Customer Service

Tried by: 37

Review ratings

5.0

See all

Integration support

API

Ideal for

Large teams (20-150 employees)

Price

Paid

Gallery

About Molin AI

Molin AI is the most accurate customer support AI chatbot in the E-commerce market—answering with up to 80% accuracy. Offering 100% product knowledge because of automatic product updates, Molin handles everything from FAQs and lead collection to live chat solutions and advanced AI Actions. These AI Actions include issuing refunds, tracking, modifying, or deleting orders, locating the nearest store, generating coupon codes, and performing any other custom actions you create using the Molin API. Integrated with platforms like Shopify, Unas, Shoprenter, Shoper and more, Molin supports 92 languages and independently resolves most customer queries, saving your team time and money.

Molin AI key features

Reply instantly: Answer with 80% accuracy in 92+ languages.
Sell more: Recommend products using smart contextual search.
AI Agent: Create custom AI Actions for your store.
Integration: Connect Molin to your social pages like Facebook Messenger.
Collect leads: Gather visitors' emails and phone numbers seamlessly.

Molin AI use cases

24/7 Global Support: Make sure the business is always available to their customers, no matter what part of the world they're in or at what time of day and night.
Operational Cost Reduction: Automate repetitive inquiries such as FAQs and order tracking to help reduce labor costs for a business.
Scaling Without Hiring: Help scale businesses with increased traffic and queries by customers without necessarily needing to scale teams.
Opening New Markets: Respond to customers more quickly in new regions or languages by using multilingual support and integrations.
Building Brand Trust: Provide consistent and accurate answers, creating for customers a reliable experience that strengthens brand loyalty.

Useful for

Companies with high support volumes: for businesses managing a large number of support tickets.
Stores with heavy website traffic: Ideal for eCommerce stores with frequent visitors.
Small to massive product catalogs: Suitable for stores with 1 to 200,000 products, providing accurate stock and prices.
All users: Non-developers can create a fully functional chatbot in just 1 minute, while developers can build advanced automations.
Custom and E-commerce systems: Works with shops created using popular Ecommerce platforms or custom-built carts.

Price

Flexible pricing plans based on the number of conversations per month, products, and features you need.
Startup Plan: includes 125 conversations, support for 2,000 products, and additional features such as lead collection and Facebook Messenger integration.
Growth Plan: up to 500 conversations and 10,000 products, adding advanced tools like order updates, full conversation history, and analytics.
Growth Plan: up to 500 conversations and 10,000 products, adding advanced tools like order updates, full conversation history, and analytics.
Scale Plan: supports 1,250 conversations and up to 50,000 products, with features like order cancellation and API access for custom actions.

Company

$ Raised

$336.2B

Resources

Last Reviews

Gergely Toth

We’ve tried many different AI chatbots for customer support in our online store, but Molin is by far the best—accurate, fast, and great value. The dashboard is super easy to use, making it simple to train, add FAQs, and customise the design. It handles everything from product questions to tracking updates, and since using it, we’ve reduced our support team from 6 to 2. Plus, it even educates visitors about products, which has helped a lot. Really great product, can’t wait to see phone call automation! :) +++++

11/19/2024

Similar products

Free

DG1

- DG1 is a platform for business process automation and optimization. - It offers solutions for data management, systems integration and information analysis, which helps companies improve their efficiency and make informed decisions.

ChatFlow is an AI powered chatbot creation platform that empowers it users to create chatbot that can respons to any queries about data they submit (websites, documents or text) Its main use cases are E-commerce (shopping assistant) and Customer service.

QR-Powered Product Videos is a sophisticated tool that enables e-commerce businesses to convert product URLs into dynamic and engaging videos with embedded QR codes. These videos serve as persuasive marketing materials that guide social media followers directly to the product pages. This tool takes away the need for professional video editing skills by making the process of creating video content simple and fast. Users only need to upload product images or paste links from an online store. The AI used by the tool then generates a high-quality video using the provided images. This is not just a tool for creating engaging product videos but also a powerful engine for increasing traffic and sales on product pages through well-crafted visual content.

Customer Service

E-commerce

Oops! It looks like you need to sign up

Before leaving a review you need to create an account. Don't worry, it only takes a moment and gives you access to exclusive content and updates. Ready to get started?