Keatext is a cloud-based analytics platform designed to analyze customer and employee feedback, providing insights to enhance engagement and satisfaction. It utilizes AI-driven recommendations to identify key drivers of customer experiences, streamline analysis, and generate reports, enabling organizations to make data-driven decisions efficiently. The platform integrates seamlessly with various tools, allowing users to upload data and gain insights quickly without overhauling their existing…
Keatext is listed in the GenAI.Works AI tools directory, under Data, for Marketing, Pricing: - Pricing details are not explicitly provided in the text. Users can sign up for a free trial of the Keatext platform. Custom support and additional features are available through add-ons. Integrations with over 400 platforms are offered, including popular services like Zendesk and Salesforce. A demo can be scheduled to explore the platform and its pricing options.
Keatext is useful for - Provides AI-driven recommendations to enhance customer and employee experiences, leading to improved satisfaction metrics like NPS and CSAT. Reduces analysis time by up to 98%, allowing for quicker insights and decision-making.
Key features include - AI-driven recommendations tailored to improve customer and employee experiences. Seamless integration with over 400 applications for data ingestion and analysis. Comprehensive analysis of reviews, surveys, and support tickets to identify key drivers of satisfaction.
