Ranova is an AI-driven platform designed to analyze customer reviews and feedback, transforming them into actionable insights for businesses. It offers features such as automated response generation, sentiment analysis, and competitive benchmarking to enhance customer engagement and improve service quality. The platform aims to streamline operations and elevate customer experiences through data-driven strategies.
Ranova key features
AI-driven review analysis platform that transforms customer feedback into actionable insights.
Real-time AI conversations for gaining insights and recommendations to enhance service quality.
Automated and personalized response system for efficient communication across all platforms.
Advanced competitive analysis to compare real-time performance with competitors.
Weekly sentiment trend tracking to monitor shifts in customer sentiment for strategic improvements.
Ranova use cases
AI-driven analysis of customer reviews to uncover insights and trends.
Automated and personalized responses to enhance communication efficiency.
Real-time AI discussions for gaining insights and recommendations to improve service quality.
Advanced competitive analysis to compare business performance with competitors.
Weekly sentiment trend tracking to monitor shifts in customer sentiment for strategic improvements.
Useful for
Provides AI-driven insights and trends from customer reviews, enabling businesses to make informed decisions.
Automates review responses, reducing the workload for businesses and enhancing communication efficiency.
Offers real-time AI discussions for actionable recommendations, improving service quality and customer experiences.
Facilitates advanced competitive analysis, allowing businesses to benchmark their performance against competitors.
**Basics Plan**: $249/month (billed monthly) or $199/month (billed annually).
**Benchmark Plan**: $499/month (billed monthly) or $399/month (billed annually).
**Basics Plan Features**: AI-Generated Sentiment Score, Breakdown per Category, Live interaction with your own AI model, Trends Discovery, Copy & Paste Review Response Generator.
**Benchmark Plan Features**: Everything in Basics, Analyze your Neighbors with AI, Exclude your Business from Benchmarking.
**Annual Billing Discount**: Save 20% when billed annually.
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