Generative AI
This five-course certificate, developed by Google, includes an innovative curriculum designed to prepare you for an entry-level role in IT support. An IT position can be an in-person or remote support role at a small business or a global company like Google. Whether you’ve been working in IT for a while or are new to the field, you’ve come to the right place. The program is part of Grow with Google, Google’s initiative to help create economic opportunities.
Through a mix of video lectures, quizzes, and hands-on labs and widgets, the program will introduce you to troubleshooting and customer service, networking, operating systems, systems administration, and security. Along the way, you’ll learn from Googlers with unique backgrounds whose foundation in IT support served as a launching pad for their careers.
By dedicating 5 hours per week, you can complete the certificate in about six months. You can skip the content you already know and take the assessment exams earlier.
The Google IT Support Professional Certificate content is licensed under the Creative Commons Attribution 4.0 International License.
75% of students who earn Google Certificates in the United States report an improvement in their careers within 6 months of earning their certification.
Source: *based on survey responses from program graduates, United States, 2021
Applied learning project
This five-course certificate, developed by Google, includes an innovative curriculum designed to prepare you for an entry-level role in IT support. An IT position can be an in-person or remote support service job at a small business or a global corporation like Google. Whether you’ve been working in IT for a while or are new to the field, you’ve come to
