Giving Helpful Feedback

This course teaches you the simple principles that expert managers use to improve and motivate employee performance. You never have to shy away from telling an employee "the truth" again, because the seven techniques we teach won't make employees defensive or intimidating. As a manager, or if you want to become one, you'll learn specifically what feedback is, how negative feedback carries more weight than positive feedback, and how positive feedback can improve behaviors like creativity or teamwork. Giving feedback is a skill that develops over time. We provide a process that you can use to improve your feedback skills and give it with confidence. You will find that there is a scientific basis for many of the observations and insights about feedback - such as that it is difficult to give it well, that people don't like it, and more. This course will give you peace of mind as you learn how to overcome these difficulties. We hope you enjoy becoming a better manager!