Tekst

About Tekst

Tekst key features

• **Insights**: Provides actionable data through clear overviews and precise metrics on communications.
• **Automation**: Enhances efficiency by analyzing historical data to automate message tagging, routing, and responses.
• **Security**: Ensures data protection with ISO certification, encryption, and compliance with GDPR and SOC 2 standards.
• **Integrations**: Seamlessly connects with various tools like SAP, Salesforce, and Microsoft Outlook, allowing users to maintain familiar systems.
• **Multi-language Support**: Capable of detecting and serving multiple languages, facilitating global operations.

Tekst use cases

• Transform unstructured communication into intelligent, automated workflows for better decision-making and service delivery.
• Automate the analysis and routing of emails, tickets, and chats to improve efficiency and reduce manual tasks.
• Provide insights through data visualization, advanced filtering, and KPI tracking to optimize critical workflows.
• Ensure data security and compliance with standards such as ISO 27001 and GDPR through robust infrastructure and encryption.
• Integrate seamlessly with existing tools like SAP, Salesforce, and Microsoft Outlook to enhance operational continuity.

Useful for

• **Make Data Actionable**: Provides clear metrics and insights on communication data, enabling informed decision-making and workflow optimization.
• **Boost Efficiency**: Automates message analysis and routing, significantly reducing time spent on manual tasks and improving response times.
• **Protect Your Data**: Ensures high-level security and compliance with standards like ISO 27001 and GDPR, safeguarding sensitive information.
• **Connect Any Tool**: Seamlessly integrates with existing software systems, allowing users to maintain their preferred tools without disruption.
• **Multi-Language Support**: Offers language-agnostic capabilities, enabling global companies to effectively manage communications across diverse languages.

Price

• Pricing details for the application are not provided in the text.
• There is an option to request a demo for more information.
• The application offers features related to insights, automation, security, and integrations.
• The platform supports various integrations with popular software like SAP, Salesforce, and Microsoft Outlook.
• The application is ISO certified and compliant with GDPR and SOC 2 standards.