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About Perfect Wiki
Perfect Wiki is an AI-powered platform designed to convert your company's database of knowledge into a continually evolving help center located within Microsoft Teams.
By collating content such as SOPs, FAQs, manuals, and guides, it provides a self-service repository for information. The platform features an AI chatbot function which produces automated responses to repetitive questions, providing detailed answers derived directly from your company's specific dataset.
Perfect Wiki is designed to seamlessly integrate into the workflow of your employees by operating directly within the Microsoft Teams environment, thereby reducing the time wastage often associated with context switching between different platforms.
Additionally, Perfect Wiki offers automated AI-generated weekly reports designed to enhance the knowledge base by identifying data gaps and opportunities for updating information.
These reports also enable the tracking of document alterations, the identification of popular content, and the exposure of unsuccessful search queries or bot responses.The tool takes appropriate security measures by storing user content in compliance with the GDPR and encryption in transit.
Furthermore, it ensures redundancies with automatic data backups held for up to 60 days.
Perfect Wiki key features
- Centralized knowledge base for storing and managing SOPs, manuals, FAQs, and how-to guides within Microsoft Teams.
- AI-powered search functionality that provides answers in plain language with cited sources, supporting over 28 languages.
- Seamless integration with existing tools like SharePoint, allowing for easy connection and indexing of documents.
- One-click saving of chat answers to the knowledge base, enabling continuous growth and updating of content.
- Weekly AI-generated reports highlighting unanswered questions and knowledge gaps to improve content coverage.
Perfect Wiki use cases
- Centralizes team knowledge by storing SOPs, manuals, FAQs, and how-to guides in one searchable location within Microsoft Teams.
- Integrates seamlessly with existing tools like SharePoint, allowing for easy connection and indexing of documents without restructuring.
- Utilizes AI to provide instant answers to team queries, citing sources from internal documents and supporting multiple languages.
- Enables users to save valuable answers from chats directly to the knowledge base, ensuring continuous growth and retention of information.
- Offers weekly reports on unanswered questions and knowledge gaps, helping teams identify areas for content development and improvement.
Useful for
- Centralizes team knowledge by storing SOPs, manuals, FAQs, and how-to guides in one searchable location within Microsoft Teams.
- Integrates seamlessly with existing tools like SharePoint, allowing for easy connection and indexing of documents without restructuring.
- Utilizes AI to provide instant answers in multiple languages, citing sources from internal documents only.
- Enables team members to save valuable answers from chats directly to the knowledge base, ensuring continuous growth of the resource.
- Offers weekly reports on unanswered questions, helping teams identify knowledge gaps and improve content over time.
Price
- **Pricing Structure**: Pay only for editors; readers access the knowledge base for free.
- **Cost**: $12 per editor per month (billed annually), with a minimum of five editors; $24 per month on a monthly plan; $9 per month on a 3-year contract.
- **Features Included**: Unlimited readers, knowledge bases, channels, 100 AI requests per editor per month, and connection to 100 SharePoint files per editor.
- **Additional Benefits**: SSO, custom branding, weekly reports, HTML/PDF export, and 60-day backups.
- **Promotional Offer**: 30% off all plans with code SUMMER2026 until September 1.
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