Perfect Wiki is an AI-powered platform designed to convert your company's database of knowledge into a continually evolving help center located within Microsoft Teams.
By collating content such as SOPs, FAQs, manuals, and guides, it provides a self-service repository for information. The platform features an AI chatbot function which produces automated responses to repetitive questions, providing detailed answers derived directly from your company's specific dataset.
Perfect Wiki is designed to seamlessly integrate into the workflow of your employees by operating directly within the Microsoft Teams environment, thereby reducing the time wastage often associated with context switching between different platforms.
Additionally, Perfect Wiki offers automated AI-generated weekly reports designed to enhance the knowledge base by identifying data gaps and opportunities for updating information.
These reports also enable the tracking of document alterations, the identification of popular content, and the exposure of unsuccessful search queries or bot responses.The tool takes appropriate security measures by storing user content in compliance with the GDPR and encryption in transit.
Furthermore, it ensures redundancies with automatic data backups held for up to 60 days.
Centralized knowledge base for storing and managing SOPs, manuals, FAQs, and how-to guides within Microsoft Teams.
AI-powered search functionality that provides answers in plain language with cited sources from internal documents.
Seamless integration with existing tools like SharePoint, Slack, and various browser extensions for easy access and knowledge capture.
One-click saving of chat answers to the wiki, allowing the knowledge base to grow organically from team interactions.
Weekly reports on unanswered queries and knowledge gaps to help identify areas for content improvement.
Centralized storage for SOPs, manuals, FAQs, and how-to guides within Microsoft Teams, allowing quick access for all team members.
AI-powered search functionality that provides answers in plain language, citing sources from internal documents only.
Integration with SharePoint to sync existing documents and facilitate easy updates without restructuring.
Capability to save answers from chat discussions directly into the knowledge base, ensuring continuous growth of the wiki.
Weekly reports on unanswered questions and knowledge gaps, helping teams identify areas for content development.
Centralizes team knowledge by storing SOPs, manuals, FAQs, and how-to guides in one searchable location within Microsoft Teams.
Provides quick access to information, reducing repetitive questions and interruptions to subject-matter experts.
Integrates seamlessly with existing tools like SharePoint, allowing for easy syncing and management of documents without the need for migration.
Utilizes AI to deliver accurate answers in multiple languages, citing sources for trust and verification.
Automatically identifies knowledge gaps through weekly reports, helping teams to continuously improve their knowledge base.
Free Trial: 14 days of full access to all features, no credit card required.
Basic Plan: $9 per editor per month, billed for 3 years, with a minimum of 5 editors. Includes unlimited readers, knowledge bases, and 100 AI requests per editor.
Monthly Plan: $24 per editor per month, with the same features as the Basic Plan.
Enterprise Plan: Custom pricing with a minimum of 100 editors, offering volume pricing discounts and additional features like unlimited indexed files and dedicated support.
3-Year Contract: $12 per editor per month, with the same features as the Basic Plan.
