Octocom

Molin AI is the most accurate customer support AI chatbot in the E-commerce market—answering with up to 80% accuracy. Offering 100% product knowledge because of automatic product updates, Molin handles everything from FAQs and lead collection to live chat solutions and advanced AI Actions. These AI Actions include issuing refunds, tracking, modifying, or deleting orders, locating the nearest store, generating coupon codes, and performing any other custom actions you create using the Molin API. Integrated with platforms like Shopify, Unas, Shoprenter, Shoper and more, Molin supports 92 languages and independently resolves most customer queries, saving your team time and money.

AdNabu's Product Feed Management Software is a specific tool for Shopify and Shopify Plus intended to optimize and manage product and data feeds. The tool supports integration with multiple channels including Google Shopping, Facebook, Instagram, Bing, TikTok, and more. The software features an AI Feed Optimization, which can enhance product feeds, suggest valuable keywords, and support creation of feeds in over 30 languages. Other notable features include custom product promotion, product customization for advertising purposes, multi-currency support, and product review integration. The software also integrates with Shopify Flow for automated actions. Overall, AdNabu aims to increase sales from all online marketplaces by optimizing your products for maximum performance across these channels.

Arena Chat is an Artificial Intelligence (AI) enabled chatbot specifically designed to support e-commerce platforms in engaging visitors and facilitating sales around the clock. At its core, it offers smart product recommendations and customer support, catering to basic and complex inquiries alike. With an emphasis on personalization, Arena Chat allows businesses to customize the chatbot's voice, appearance, and branding to better align with their identity. One of its standout features includes the ability to anticipate customer needs and suggest appropriate products, thereby enhancing the shopping experience. Such chatbot apprehends your website or store's content and uses it as a training module to provide better client servicing. It also supports quick and effortless integration with major CMS and e-commerce platforms for a seamless customer experience. Added features include analytics for visualizing sales funnel, multi-language support for better communication, and the ability to capture leads. It ensures data privacy and prioritizes data protection alongside offering valuable insights through data training and conversation analytics. The chatbot's effectiveness is demonstrated in its capacity to promote assertive suggestions and handle common queries, thus driving customer engagement and reducing support costs.