Loman

About Loman

Loman key features

• 24/7 AI phone agent that answers calls, takes orders, and handles customer inquiries.
• Seamless integration with leading restaurant POS systems for efficient order processing.
• Custom training to accurately respond to specific menu inquiries and customer questions.
• Ability to handle multiple calls simultaneously and transfer calls to human staff when needed.
• Automated reservation booking and management to enhance customer satisfaction.

Loman use cases

• **24/7 Call Handling**: Loman AI answers all incoming calls at any time, ensuring no customer call goes unanswered.
• **Order Taking**: The AI efficiently takes phone orders and integrates directly with the restaurant's POS system for seamless order processing.
• **Reservation Management**: Loman automates the booking of reservations, reducing no-show rates and maximizing table occupancy.
• **Customer Inquiry Response**: The AI is trained to answer customer questions about the menu, dietary restrictions, and other inquiries accurately.
• **Call Routing**: Loman can transfer calls to appropriate staff members for specialized inquiries, enhancing customer service efficiency.

Useful for

• Provides 24/7 availability, ensuring that all customer calls are answered at any time, reducing missed opportunities.
• Seamlessly integrates with point-of-sale systems, automating order-taking and enhancing operational efficiency.
• Handles complex inquiries and reservations, allowing restaurant staff to focus on in-house customer service.
• Increases order accuracy and customer satisfaction by utilizing advanced AI trained on specific business information.
• Reduces labor costs by automating phone communications, leading to increased revenue and improved staff productivity.

Price

• **Starter Plan**: $149/month billed yearly or $199/month billed monthly; includes humanlike voice AI, outbound SMS, customer inquiries handling, automated call transfer, interruption handling, and a customer dashboard; $0.59/min after 500 minutes.
• **Premium Plan**: $299/month billed yearly or $399/month billed monthly; includes everything in the Starter plan plus takeout and delivery ordering, reservations, POS integrations, order confirmation texts, and premium business analytics; minimum of 500 minutes per month required.
• **Enterprise Plan**: Pricing available upon request; includes everything in the Premium plan plus advanced call analytics, white glove setup, dedicated support agent, voice cloning, and custom integrations.