Insight7

About Insight7

Insight7 key features

• **Revenue Intelligence**: Analyzes sales conversations to identify behaviors and signals that lead to successful deals.
• **Call Analytics & QA**: Automatically scores every conversation, highlighting areas where representatives excel or struggle.
• **AI Coaching & Training**: Provides real-time feedback and practice scenarios for representatives without the need for manual review.
• **AI Voice & Chat Agents**: Deploys AI agents to qualify leads and respond to inquiries across multiple channels, including voice, chat, and SMS.
• **Multi-Channel Support**: Offers a unified platform for consistent communication across voice, SMS, and chat.

Insight7 use cases

• Analyze sales conversations to identify behaviors and signals that lead to successful deals.
• Automatically score and evaluate every customer interaction for quality assurance and compliance.
• Provide real-time coaching and guidance to sales representatives during calls to improve performance.
• Utilize AI agents to handle lead qualification and customer inquiries across multiple communication channels.
• Transform call data into structured training material for ongoing learning and development of team members.

Useful for

• Provides automated analysis of customer interactions, saving time and increasing efficiency in performance evaluation.
• Offers real-time coaching and feedback for sales representatives, enhancing their skills and improving conversion rates.
• Identifies revenue opportunities and customer insights from conversations, helping teams to optimize sales strategies.
• Ensures comprehensive quality assurance and compliance monitoring across all calls, reducing risks and improving service quality.
• Facilitates structured learning and development through practical scenarios and instant feedback, promoting continuous improvement.

Price

• Free Trial: Start analyzing immediately with no credit card required.
• Product Demo: Personalized walkthrough available upon booking.
• Pilot: Full access to run Insight7 on real data, compliant with SOC 2 and HIPAA.
• Live Deployment: Go live in days with automatic call import and analysis.
• Enterprise-grade security features, including 256-bit encryption and regular impact assessments.