CX Genie

Q: How much does CX Genie cost?

Free Plan: Start for free with 1 seat and 200 conversations per month, no credit card required. Starter Plan: $39.99/month for 5 seats and 5,000 conversations per month, suitable for solo founders and small businesses. Team Plan: $89.99/month for 15 seats and 15,000 conversations per month, designed for small customer support teams. Business Plan: $249.99/month for unlimited seats, 60,000 conversations per month, includes white label options for brands and agencies. Enterprise Plan: Custom solutions with no limits on scale, includes dedicated infrastructure and 24/7 support, tailored for large organizations.

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Updated 26 Sep 2026

Marketing

Automation

Tried by: 4

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No reviews yet

Integration support

None

Price

Paid

About CX Genie

- CXGenie.AI offers AI-powered solutions to improve customer experience. - We provide tools to automate customer support, personalize interactions, and analyze data to improve customer satisfaction and loyalty.

CX Genie key features

AI-driven customer engagement platform with automated workflows and human collaboration.
Easy setup for AI agents with customizable templates and multi-platform integration.
Provides 24/7 customer support with intelligent auto-reply and ticket management features.
Capable of learning from conversations to improve responses and efficiency.
Offers various pricing plans tailored for different business needs, including a free tier.

CX Genie use cases

Provide 24/7 customer support through AI chatbots, enabling quick responses in under 10 seconds.
Automate lead qualification and routing to appropriate sales teams using intelligent conversational AI.
Streamline customer support operations by integrating multiple functionalities like ticket management and helpdesk into one platform.
Enhance team performance tracking with features like CSAT reports and flexible chat assignment methods.
Facilitate seamless human-AI collaboration, allowing for smooth transitions from AI to human agents when complex inquiries arise.

Useful for

Provides 24/7 customer support with AI-driven chatbots and automated workflows.
Allows easy customization and deployment of AI agents across multiple platforms.
Integrates ticket management and helpdesk features for efficient customer service operations.
Offers seamless transition from AI to human agents for complex inquiries.
Reduces operational costs by replacing multiple software solutions with a single platform.

Price

**Free Plan**: Start for free with 1 seat and 200 conversations per month, no credit card required.
**Starter Plan**: $39.99/month for 5 seats and 5,000 conversations per month, suitable for solo founders and small businesses.
**Team Plan**: $89.99/month for 15 seats and 15,000 conversations per month, designed for small customer support teams.
**Business Plan**: $249.99/month for unlimited seats, 60,000 conversations per month, includes white label options for brands and agencies.
**Enterprise Plan**: Custom solutions with no limits on scale, includes dedicated infrastructure and 24/7 support, tailored for large organizations.

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Resources

Last Reviews

Frequently asked questions

What is CX Genie useful for?

Provides 24/7 customer support with AI-driven chatbots and automated workflows.
Allows easy customization and deployment of AI agents across multiple platforms.
Integrates ticket management and helpdesk features for efficient customer service operations.
Offers seamless transition from AI to human agents for complex inquiries.
Reduces operational costs by replacing multiple software solutions with a single platform.

What are the main use cases for CX Genie?

Provide 24/7 customer support through AI chatbots, enabling quick responses in under 10 seconds.
Automate lead qualification and routing to appropriate sales teams using intelligent conversational AI.
Streamline customer support operations by integrating multiple functionalities like ticket management and helpdesk into one platform.
Enhance team performance tracking with features like CSAT reports and flexible chat assignment methods.
Facilitate seamless human-AI collaboration, allowing for smooth transitions from AI to human agents when complex inquiries arise.

What are CX Genie's key features?

AI-driven customer engagement platform with automated workflows and human collaboration.
Easy setup for AI agents with customizable templates and multi-platform integration.
Provides 24/7 customer support with intelligent auto-reply and ticket management features.
Capable of learning from conversations to improve responses and efficiency.
Offers various pricing plans tailored for different business needs, including a free tier.

How much does CX Genie cost?

Free Plan: Start for free with 1 seat and 200 conversations per month, no credit card required.
Starter Plan: $39.99/month for 5 seats and 5,000 conversations per month, suitable for solo founders and small businesses.
Team Plan: $89.99/month for 15 seats and 15,000 conversations per month, designed for small customer support teams.
Business Plan: $249.99/month for unlimited seats, 60,000 conversations per month, includes white label options for brands and agencies.
Enterprise Plan: Custom solutions with no limits on scale, includes dedicated infrastructure and 24/7 support, tailored for large organizations.

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