Floatbot.AI vs Laxis: Which is better?

Floatbot.AI is a powerful Voice-First, Multi-Modal Conversational AI + Co-Pilot Platform Floatbot.AI is a Multi-Modal Conversational AI (Voice first) + Co-Pilot Platform designed to supercharge operations in Insurance, Collections, Lending, Banking, and BPOs. From redefining customer engagement, streamlining processes to empowering agents and employees, we are your partner in driving smarter, faster and impactful business interactions. With our no-code/low-code platform, you can build powerful AI Agents in minutes—no technical expertise required. Floatbot.AI is trusted by 200+ top players in insurance, banking, & collections to innovate and scale customer engagement & operational excellence.

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Laxis

The site is an innovative platform specializing in the development and implementation of high-tech solutions in the field of telecommunications and information technology. It offers comprehensive services to corporate clients seeking to streamline their business processes and improve operational efficiency. Key aspects of the site include: 1. **IT Infrastructure and Cloud Solutions**: Laxis.com provides advanced technology to develop and integrate IT infrastructure, including cloud solutions that help reduce hardware and data management costs. 2. **Communication Solutions**: The platform offers a wide range of telecommunications services, including virtual PBX, IP telephony and video conferencing systems, specifically customized for the needs of enterprises. 3. **IT consulting and development**: The Laxis.com team provides highly qualified advice on optimizing IT processes and developing customized solutions tailored to customer requirements. 4. **Cybersecurity**: The site offers modern cybersecurity solutions, including data protection, threat monitoring and personnel training in information security issues. 5. **Service and Support**: Laxis.com guarantees the reliability and availability of its services 24/7, offering 24/7 customer support and prompt response to queries and problems. Laxis.com is the ideal choice for companies seeking to leverage cutting-edge information technology and telecommunications technologies to enhance their business performance and gain a competitive edge in the marketplace.

Floatbot.AI vs Laxis: Which is better?

Floatbot.AI

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Laxis

Key features

Floatbot.AI

Self-Service AI Agents: Includes Voice AI Agent (Voicebot), Chat AI Agent (Chatbot), and Real-Time Agent Assist for enhanced customer interaction.
Omnichannel Support: Deploys chatbots across multiple platforms such as SMS, Facebook Messenger, WhatsApp, and more, ensuring seamless customer engagement.
No-Code/Low-Code Platform: Floatbot UNO allows users to create and manage AI-driven conversational agents without extensive coding knowledge.
Advanced AI Features: Incorporates Voice Biometrics (ARMOR), Cognitive Search (RAG), and Speech AI for improved accuracy and user experience.
Integration Capabilities: Pre-integrated with various contact center solutions and supports API integration for customized workflows and data management.

LaxisNo data

Useful for

Floatbot.AI

Increased Efficiency: Automates up to 90% of customer interactions, significantly reducing average handling time (AHT) and operational costs.
Enhanced Customer Experience: Provides 24/7 support across multiple channels, improving customer satisfaction (CSAT) scores by up to 80%.
Real-Time Assistance: Offers agents real-time suggestions and insights during customer interactions, boosting agent productivity by up to 50%.
Seamless Integration: Easily integrates with existing systems and third-party applications, allowing for a smooth transition and enhanced functionality.
Multilingual Support: Supports over 150 languages, enabling businesses to cater to a diverse customer base and improve accessibility.

LaxisNo data

Use cases

Floatbot.AI

Increase digital sales through automated customer interactions and personalized recommendations.
Automate claims submission processes in insurance, reducing operational costs and improving efficiency.
Provide real-time agent assistance during customer support calls to enhance agent productivity and customer satisfaction.
Implement automated debt collection strategies to improve collection rates and reduce operational costs.
Enable seamless customer onboarding and support through omnichannel chatbots and co-browsing features.

LaxisNo data

Price

Floatbot.AI

Pricing details are not explicitly provided in the text.
The application offers a free trial for 14 days.
Specific pricing for the Voice Biometrics service is available upon request.
Pricing for NEO – ASR-as-a-Service is based on per port or per concurrent call session.
The application allows for value-based pricing for its services.

LaxisFree