Vectara

About Vectara

Vectara key features

• **Deployment Flexibility**: Vectara offers deployment options as on-premises, SaaS, or customer-managed VPC, allowing businesses to choose the right balance of data control and security.
• **Context Accuracy**: The platform utilizes advanced context-engineering techniques for context-relevant retrieval, supporting multimodal data including text, tables, and images.
• **Policy-Led Enforcement**: Vectara ensures governance through always-on detection and correction of hallucinations, maintaining compliance and reliability in agent responses.
• **Scalability**: Designed for enterprise-scale operations, Vectara allows for easy scaling from pilot to production without significant re-engineering.
• **Guardian Agents**: The platform includes Guardian Agents that provide real-time oversight, hallucination detection, and correction, ensuring consistent and trustworthy AI performance.

Vectara use cases

• **Customer Support Deflection**: Increase support deflection rates from 33% to 95% by utilizing complex AI agents that can handle dynamic queries and escalate issues to human representatives when necessary.
• **Automated Supplier Negotiations**: Implement AI-driven contract agents that ensure compliance with pricing policies and procurement rules during negotiations.
• **Clinical Decision Agents**: Use AI agents to block or escalate suggestions that violate healthcare guidelines or regulatory standards, ensuring patient safety and compliance.
• **Document Lifecycle Management**: Manage the full lifecycle of documents, reducing fraudulent claims by 30% through version-aware retrieval and citation integrity.
• **Automated Troubleshooting for Semiconductor Failure Analysis**: Achieve a 60% reduction in product defects by automating quality assurance processes using complex technical documentation and chip design data.

Useful for

• **Context Accuracy**: Vectara employs advanced context-engineering techniques to ensure that AI agents provide context-relevant and accurate responses, enhancing the quality of information retrieval.
• **Policy-Led Enforcement**: The platform features always-on governance that actively detects and corrects inaccuracies, ensuring that agents operate reliably and in compliance with established policies.
• **Scalability**: Vectara is designed to support enterprise-scale growth without the need for extensive re-engineering, allowing organizations to easily scale their AI applications across multiple use cases.
• **Data Security**: The platform offers robust data security measures, ensuring that sensitive information remains protected while allowing for dynamic access to data without compromising security.
• **Rapid Deployment**: Vectara enables quick setup and deployment of AI agents, allowing businesses to transition from pilot projects to full production efficiently, thus accelerating time to market.

Price

• **30 Day Free Trial**: All features included for 30 days.
• **SaaS Plan**: Starting at $100K per year for 1 SaaS deployment.
• **VPC Plan**: Starting at $250K per year for 1 VPC deployment (any VPC).
• **On-Prem Plan**: Starting at $500K per year for 1 on-premise deployment.
• **Add-Ons**: Options for premium support and advanced features available.