UserTesting

About UserTesting

UserTesting key features

• **Get Insights**: Provides insights for customers and prospects to enhance decision-making.
• **Get Paid to Test**: Offers participants the opportunity to earn money by sharing their perspectives on products and experiences.
• **Global Participant Network**: Access to a vast network of 7 million authenticated participants across 34 countries.
• **AI-Driven Insights**: Utilizes an AI-powered engine to synthesize feedback and generate actionable insights quickly.
• **Comprehensive Testing Capabilities**: Supports various testing methods, including usability, accessibility, and engagement assessments.

UserTesting use cases

• **Customer Insights**: Provide businesses with actionable insights from real users to enhance product design and marketing strategies.
• **Participant Testing**: Enable individuals to earn money by participating in usability tests and providing feedback on products and services.
• **Usability Testing**: Facilitate comprehensive testing of websites and applications to identify usability and accessibility issues before launch.
• **Market Research**: Gather qualitative and quantitative data to understand user needs, preferences, and pain points for informed decision-making.
• **Continuous Feedback Loop**: Support agile development by integrating user feedback throughout the product lifecycle to improve features and customer satisfaction.

Useful for

• Provides insights for customers and prospects, enabling informed decision-making.
• Offers participants the opportunity to earn money by testing products and sharing feedback.
• Facilitates fast feedback on prototypes, enhancing the design and development process.
• Supports businesses in optimizing user experiences, leading to increased customer satisfaction and loyalty.
• Empowers teams with data-driven insights to improve marketing strategies and product development.

Price

• Pricing plans for the UserTesting platform are available but specific details on prices are not provided in the text.
• The platform offers various services including consulting, audience services, insights services, and support services.
• There is a mention of a potential ROI of 415% with UserTesting, indicating value for investment.
• UserTesting provides a network of authenticated participants across 34 countries, enhancing the reach for testing.
• The platform is designed to scale from one team to multiple teams, accommodating growth within organizations.