Survicate

About Survicate

Survicate key features

• Multi-channel survey distribution: Create and run surveys via email, website, in-product, and mobile apps to gather user feedback across various touchpoints.
• Advanced metrics tracking: Measure and analyze customer satisfaction, effort, and loyalty using Net Promoter Score (NPS), Customer Satisfaction Score (CSAT), and Customer Effort Score (CES).
• Extensive survey templates: Access over 400 professional survey templates tailored for different user research projects to streamline survey creation.
• Seamless integrations: Connect with popular tools like HubSpot, Salesforce, and Slack for real-time feedback management and data analysis.
• AI-powered insights: Utilize the Insights Hub and AI Assistant to analyze feedback and generate actionable insights without overwhelming data.

Survicate use cases

• Conduct multi-channel customer feedback surveys, including email, website, in-product, and mobile in-app surveys.
• Measure and track customer satisfaction, effort, and loyalty using metrics like Net Promoter Score (NPS), Customer Satisfaction Score (CSAT), and Customer Effort Score (CES).
• Collect contextual product feedback to guide product roadmaps and optimize user experiences.
• Analyze survey results with built-in tools and integrate feedback with existing tools for actionable insights.
• Utilize over 400 professional survey templates for various user research projects to streamline feedback collection.

Useful for

• **Multi-Channel Feedback Collection**: Survicate allows users to run surveys across various platforms, including email, websites, in-app, and mobile, enabling comprehensive feedback collection from different customer touchpoints.
• **Customizable Survey Templates**: The application offers over 400 professional survey templates, allowing users to tailor surveys to their specific research needs without starting from scratch.
• **Real-Time Analytics and Insights**: Users can analyze survey results in real-time, track customer satisfaction metrics like NPS, CSAT, and CES, and gain actionable insights to inform decision-making.
• **Seamless Integrations**: Survicate integrates with popular tools like HubSpot, Salesforce, and Slack, facilitating the flow of feedback data into existing workflows and enhancing collaboration across teams.
• **User-Friendly Interface**: The platform is designed for ease of use, enabling users to create and distribute surveys quickly without requiring technical expertise, thus saving time and resources.

Price

• Survicate offers a 10-day free trial of paid features with no credit card required.
• Users can set up surveys in minutes, with options for email, website, in-product, and mobile app surveys.
• The platform provides over 400 professional survey templates for various user research projects.
• Survicate integrates with multiple tools, including HubSpot, Salesforce, and Slack, allowing for seamless data transfer and automation.
• Users can analyze survey responses and track metrics like Net Promoter Score (NPS), Customer Satisfaction Score (CSAT), and Customer Effort Score (CES).