About Staircase AI
Staircase AI is a customer intelligence platform designed to analyze various customer signals, such as emails, tickets, and product usage, to predict and prevent churn while identifying growth opportunities. The platform offers features like real-time health scores, churn analysis, and automated alerts, enabling customer success teams to enhance productivity and make data-driven decisions. Recently acquired by Gainsight, Staircase AI aims to provide comprehensive insights into customer engagement and sentiment, facilitating improved customer retention and expansion strategies.