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About Slang
Slang.ai is a voice AI platform designed specifically for restaurants, enabling them to manage phone calls efficiently by answering questions, taking reservations, and providing real-time assistance to callers. The integration with OpenTable enhances the booking experience, allowing for seamless reservation management while improving operational efficiency and customer satisfaction. The system operates 24/7, ensuring that restaurants never miss a call and can focus on delivering exceptional service.
Slang key features
- **24/7 Call Handling**: Slang.ai answers calls around the clock, ensuring no calls are missed and providing immediate responses to guests.
- **Reservation Management**: The platform allows callers to book, modify, and cancel reservations without staff involvement.
- **Customizable Voice Options**: Users can select from various premium voices and soundscapes to match their restaurant's brand.
- **Real-Time Analytics**: Provides insights into call handling, guest preferences, and booking behavior to enhance operational efficiency.
- **Seamless Integration with OpenTable**: Combines Slang.ai's voice AI with OpenTable's reservation system for a streamlined booking experience.
Slang use cases
- Answer phone calls 24/7, ensuring no missed calls and immediate responses to guests.
- Manage reservations, allowing callers to book, modify, or cancel reservations without staff involvement.
- Provide real-time answers to common questions, enhancing customer satisfaction and reducing frustration.
- Customize call handling by deciding which calls are managed by the AI and which are forwarded to staff.
- Integrate with OpenTable for a seamless booking experience, improving operational efficiency and guest interactions.
Useful for
- **24/7 Availability**: Slang.ai ensures that restaurants can answer calls at any time, preventing missed opportunities and enhancing customer service.
- **Increased Reservations**: The integration with OpenTable helps streamline the reservation process, leading to a reported increase in bookings.
- **Time Savings**: Restaurants using Slang.ai save significant staff hours each month by automating call handling and reservation management.
- **Enhanced Customer Experience**: The AI provides quick, accurate responses to common inquiries, improving caller satisfaction and reducing frustration.
- **Customizable Interactions**: Restaurants can tailor the AI's responses and call handling to align with their brand, maintaining a personal touch while leveraging technology.
Price
- **Basic Plan**: Starting at $199/month, includes outbound SMS, default voices, and call reporting.
- **Core Plan**: Starting at $399/month, includes everything in Basic plus call music, guest management, integrations, and AI call reporting.
- **Premium Plan**: Starting at $599/month, includes everything in Core plus premium accented voices, custom branding, and upcoming business level reporting and reservation cross-selling.
- **All Plans Include**: Unlimited users, answering on the first ring, 24/7 call handling, and white glove support.
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