RightResponse AI — AI Customer Service Tool | GenAI Works

RightResponse AI

RightResponse AI

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Updated 11 Sep 2026

Customer Service

Tried by: 3

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Price

Free

About RightResponse AI

RightResponse AI is a Google review management platform optimized for various business applications. It uses artificial intelligence to analyze thousands of Google reviews, allowing businesses to understand customer sentiments and recurring themes. This tool not only gives businesses insights into their customers' feedback but also assists in automating the process of response generation. This approach to review management goes beyond keyword-based sentiment analysis, focusing on understanding the actual meanings behind customer reviews. It also provides a competitive advantage by enabling analysis of competing businesses' reviews in terms of quantity, recency, sentiment, and response rate. RightResponse AI sees its application in simplifying review management by systematizing reviews across multiple channels on a centralized dashboard. Its capabilities include generating AI-supported contextual customer review responses and providing user-friendly access to review data analytics. The tool is designed for any business, regardless of size or sector, to effectively understand their customers' viewpoints, better their rankings, build brand loyalty, save time, and maintain customer relationships.

RightResponse AI key features

AI-driven review response generation that incorporates relevant business messages and brand voice.
Personalized review request outreach tailored to individual customer experiences.
Sentiment analysis and voice of customer insights to understand feedback by topic and sentiment.
Competitor review analysis to compare reputation performance and identify areas for improvement.
Google Maps local rank tracking to monitor visibility and performance in local search results.

RightResponse AI use cases

Generate, edit, schedule, and publish personalized responses to Google reviews using AI technology.
Request reviews from customers with tailored messages based on their experiences and business context.
Analyze customer feedback and sentiment to identify strengths and areas for improvement.
Compare reputation performance and customer feedback against competitors to gain insights.
Track local visibility on Google Maps to monitor search performance and compare with nearby businesses.

Useful for

Generate, edit, schedule, and publish personalized review responses using AI.
Request reviews tailored to individual customer experiences and business context.
Analyze customer feedback and sentiment to identify strengths and areas for improvement.
Compare reputation performance and customer feedback against competitors.
Track local visibility on Google Maps to enhance search performance.

Price

Offers both software management and "Done For You" services for review management.
Provides usage-based PAYGO access for smaller teams.
Features predictable monthly plans for larger teams managing reviews at scale.
Includes options for agencies to white-label services under their own brand.
Pricing details and plan specifics are available on the pricing page.

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Frequently asked questions

What is RightResponse AI useful for?

Generate, edit, schedule, and publish personalized review responses using AI.
Request reviews tailored to individual customer experiences and business context.
Analyze customer feedback and sentiment to identify strengths and areas for improvement.
Compare reputation performance and customer feedback against competitors.
Track local visibility on Google Maps to enhance search performance.

What are the main use cases for RightResponse AI?

Generate, edit, schedule, and publish personalized responses to Google reviews using AI technology.
Request reviews from customers with tailored messages based on their experiences and business context.
Analyze customer feedback and sentiment to identify strengths and areas for improvement.
Compare reputation performance and customer feedback against competitors to gain insights.
Track local visibility on Google Maps to monitor search performance and compare with nearby businesses.

What are RightResponse AI's key features?

AI-driven review response generation that incorporates relevant business messages and brand voice.
Personalized review request outreach tailored to individual customer experiences.
Sentiment analysis and voice of customer insights to understand feedback by topic and sentiment.
Competitor review analysis to compare reputation performance and identify areas for improvement.
Google Maps local rank tracking to monitor visibility and performance in local search results.

How much does RightResponse AI cost?

Offers both software management and "Done For You" services for review management.
Provides usage-based PAYGO access for smaller teams.
Features predictable monthly plans for larger teams managing reviews at scale.
Includes options for agencies to white-label services under their own brand.
Pricing details and plan specifics are available on the pricing page.

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