Resolve247 is an AI-powered chatbot platform designed to provide instantaneous customer support. The chatbot is trained on the user's website or knowledge base, providing quick, accurate responses to customer queries around the clock, thereby reducing the volume of support tickets.
The tool works by integrating with an existing support ticket system, and it automatically feeds repetitive questions to the AI chatbot to respond. Leveraging your existing documentation, the chatbot provides links to relevant source material with each answer and can automatically include manual responses into its knowledge base.
Customizability options allow the appearance to match your brand and blend into your website's color scheme. Other features include automatic translation, allowing the chatbot to respond in the language it is spoken to, and an option for human contact messages to be sent to your preferred email within your ticketing system.
In terms of setup, it requires adding a single line of code to your website/knowledgebase for implementation. The onboarding process is straightforward, and assistance during setup is available.
AIChatbot: Provides instant answers to customer inquiries 24/7, resolving 82% of questions without human intervention.
ResponseAssistant: Offers AI-generated drafts for replies, enabling team members to respond 50% faster to complex inquiries.
Anti-Hallucination Guarantee: Ensures the AI only provides answers based on verified content, handing over to a human when uncertain.
Easy Integration: Compatible with existing platforms like HubSpot, Help Scout, and WordPress, requiring minimal setup.
Customizable Training: The AI can be trained on various data sources, including websites and help docs, to maintain accuracy and relevance.
Provides 24/7 customer support through an AI chatbot that answers common questions instantly on websites.
Assists support teams by drafting replies to customer inquiries, reducing response time by 50%.
Captures and qualifies leads by engaging with potential customers and booking calls directly through the chatbot.
Integrates seamlessly with existing platforms like HubSpot, Help Scout, and WordPress without requiring additional tools or switching.
Analyzes customer interactions to identify frequent questions and knowledge gaps, helping businesses improve their support documentation.
Provides 24/7 customer support, answering common questions instantly and accurately, which reduces the workload on support teams.
Cuts support tickets by 82%, allowing teams to focus on more complex inquiries and higher-value tasks.
Integrates seamlessly with existing tools and platforms, eliminating the need for additional training or switching costs.
Offers an anti-hallucination guarantee, ensuring that the AI only provides answers based on verified content, enhancing trust and reliability.
Analyzes customer interactions to identify trends and knowledge gaps, helping businesses improve their documentation and support processes.
Starter Plan: $35/month for 2,000 AI messages, 1 chatbot, and 1 seat.
Core Plan: $55/month for 4,000 AI messages, 2 chatbots, and 2 seats, with monthly auto-retrain.
Pro Plan: $125/month for 10,000 AI messages, 3 chatbots, and 5 seats, with weekly auto-retrain.
Scale Plan: $235/month for 20,000 AI messages, 5 chatbots, and 10 seats, with daily auto-retrain.
Enterprise Plan: From $499/month for over 40,000 AI messages, more than 10 chatbots, and more than 20 seats, with custom volume pricing and dedicated support.
