Graft

About Graft

Graft key features

• **Conversational AI**: Enables direct querying of data and documents for quick and relevant answers.
• **Predictive AI**: Generates insights to enhance customer experiences and processes, including churn prevention and intent identification.
• **Generative AI**: Automates content creation and summarization, improving efficiency in customer support and document management.
• **Workplace Search**: Provides a unified search interface across various data sources, allowing for semantic and visual search capabilities.
• **Content Moderation**: Implements AI-driven filters to monitor and manage user-generated content across multiple platforms.

Graft use cases

• **Content Moderation**: Implement AI-driven filters to monitor and manage user-generated content across various platforms, ensuring compliance with community standards and guidelines.
• **Interactive Q&A**: Utilize AI to provide instant answers and summaries to user inquiries, enhancing customer support and engagement across multiple sectors.
• **Semantic Search**: Enable advanced search capabilities that allow users to find information across internal data sources using natural language processing.
• **Sentiment Analysis**: Analyze user-generated content to gauge public opinion and sentiment regarding products or services, aiding in marketing and customer engagement strategies.
• **Churn Prevention**: Predict customer churn by analyzing engagement data and identifying at-risk customers, allowing for proactive retention strategies.

Useful for

• **Increased Efficiency**: Graft saves 1-3 hours per employee each week by providing easy access to organizational knowledge through a chat interface, reducing time spent searching for information.
• **Enhanced Onboarding and Training**: The application accelerates new employee training by delivering organizational knowledge instantly and guiding learners to additional resources.
• **Improved Customer Service**: Graft streamlines knowledge retrieval, enabling quicker responses and faster problem resolution, which enhances overall customer satisfaction.
• **Advanced AI Capabilities**: The platform utilizes conversational AI, predictive AI, and generative AI to provide accurate answers and insights, improving decision-making and productivity.
• **Scalability and Security**: Built for enterprise use, Graft offers powerful encryption and compliance with SOC 2 Type II standards, ensuring data safety while connecting to over 150 data sources.

Price

• Pricing details are not explicitly provided in the text.
• Users are encouraged to schedule a call for pricing information.
• The application offers a free trial for users to get started.
• No specific price plans or tiers are mentioned.
• The platform is designed for enterprise use, implying potential custom pricing based on organizational needs.