Cognitive Calls

About Cognitive Calls

Cognitive Calls key features

• **Automated Call Handling**: The application automates both incoming and outgoing phone calls, enhancing communication efficiency.
• **Intelligent Customer Support**: It provides intelligent inbound call handling, answering common queries and routing calls to appropriate departments.
• **Appointment Scheduling**: The platform streamlines appointment scheduling through automated voice interactions, including reminders and confirmations.
• **Real-Time Analytics**: Users can monitor campaigns in real-time and generate detailed reports, integrating with tools like Google Analytics.
• **Customizable Voice Assistants**: The application allows integration of customizable voice assistants for hands-free interaction across various use cases.

Cognitive Calls use cases

• Automate customer support by handling common queries and routing calls to appropriate departments.
• Streamline appointment scheduling through automated voice interactions for reminders and confirmations.
• Provide round-the-clock technical support with troubleshooting and escalation options.
• Conduct automated surveys to gather customer feedback efficiently.
• Enhance telehealth services with automated check-ins and appointment reminders for patients.

Useful for

• Automates incoming and outgoing calls, enhancing efficiency in communication processes.
• Provides intelligent call handling, improving customer support and satisfaction.
• Streamlines appointment scheduling and reminders, reducing administrative workload.
• Facilitates automated surveys and feedback collection, ensuring high response rates.
• Integrates with various business applications, simplifying complex processes and enhancing operational efficiency.

Price

• Pricing plans for Cognitive Calls are not explicitly detailed in the provided text.
• Users can book a demo to discover features, benefits, and pricing plans.
• Subscription fees are applicable for the use of the platform, and fees are due in advance and are non-refundable.
• Late payments may result in suspension or termination of the account.
• Specific pricing tiers or amounts are not mentioned in the text.