Chat360 is a conversational AI chatbot builder designed to enhance customer engagement and conversion. Its omnichannel platform serves as a comprehensive solution for businesses looking to scale through conversational sales, marketing, and customer support.
Chat360 boasts compatibility with numerous popular platforms, including WhatsApp, Facebook Messenger, Instagram, and websites, allowing businesses to reach customers through their preferred channels.
Additionally, the service offers various integrations to expand its capabilities, such as Google Sheets, Shopify, Stripe, Gmail, Google Dialogflow, LeadSquared, Setu and Razorpay.
It is engineered to cater to all types of industries and is trusted by a diverse range of global brand leaders. It's no-code interface enables the creation of bots that can generate leads, provide customer support and engagement, and facilitate business growth through conversational marketing.
Further, the platform facilitates the automation of Instagram DMs and Facebook Messenger to leverage widespread user engagement. Chat360 also prioritizes lead generation by enhancing visitor to lead ratio on websites and offers features for WhatsApp Business API to generate increased leads, orders, and customer satisfaction.
Lastly, through Chat360's resource center, users gain access to blogs and guides as well as potential partnership options.
Human-Like Voice Interaction: Voice360 utilizes advanced speech recognition and natural language understanding to deliver seamless, human-like conversations for sales, support, and bookings.
Omnichannel Support: The platform enables connected customer journeys across various channels, including WhatsApp, website, and social media, ensuring consistent engagement.
AI-Powered Automation: Voice360 automates lead qualification, customer support, and engagement, significantly reducing operational workload and enhancing efficiency.
Multilingual Capabilities: The application supports over 135 languages, allowing for culturally adaptive conversations that enhance customer satisfaction and engagement.
Performance Metrics: The platform boasts impressive metrics, including a 78% uplift in customer satisfaction (CSAT) and the ability to handle over 85% of inquiries without human intervention.
Automate omnichannel lead qualification and customer support through AI agents across platforms like WhatsApp, website, and social media.
Facilitate appointment booking and reminders in healthcare by integrating AI for real-time scheduling and follow-ups.
Resolve order issues in e-commerce by using AI to check ERP systems, confirm delays, and process refunds.
Enhance customer engagement in retail by utilizing AI for personalized shopping journeys and upselling opportunities.
Streamline billing disputes in telecom by employing AI to fetch bills, explain charges, and provide breakdowns to customers.
Provides human-like voice interactions, enhancing customer engagement and satisfaction.
Automates lead qualification and customer support, reducing operational workload and improving efficiency.
Enables seamless omnichannel communication across platforms like WhatsApp, website, and social media.
Offers real-time, personalized interactions that can significantly boost customer satisfaction (CSAT) scores.
Supports multilingual capabilities, allowing businesses to connect with a diverse customer base effectively.
Free 14-day trial available with no credit card required.
Pricing details for specific plans are not provided in the text.
The application offers a recurring revenue sharing model for partners, allowing up to 30% commission on closed deals and upsells.
The platform supports on-premise hosting for data-sensitive clients, ensuring 99.9% uptime and 100% data sovereignty.
No specific pricing tiers or costs are mentioned for end-users or businesses.
