Boost AI

About Boost AI

Boost AI key features

• **Generative AI Integration**: The platform is rebuilt around generative AI, enhancing customer interactions with creativity and control.
• **Omnichannel Support**: Provides consistent, high-quality interactions across various customer touchpoints, including chat and voice.
• **24/7 Availability**: Offers always-on customer service, ensuring reliable support that meets customer expectations at any time.
• **Enterprise-Ready**: Scalable and secure, allowing seamless integration with existing ecosystems for large organizations.
• **Self-Service Automation**: Empowers customers to resolve inquiries independently, significantly increasing efficiency and satisfaction.

Boost AI use cases

• Customer Self-Service: Automate customer inquiries and provide 24/7 support for tasks like account updates and claim filings.
• Internal Virtual Agent: Streamline internal support processes by automating responses to employee inquiries and requests.
• Agent Assist: Enhance human agents' efficiency by providing them with AI-driven insights and suggestions during customer interactions.
• Voice Call Automation: Facilitate automated voice interactions for customer service, reducing wait times and improving response rates.
• Chat Automation: Implement chatbots to handle customer queries across various channels, ensuring consistent and personalized service.

Useful for

• Automates customer service through AI chat and voice bots, enhancing efficiency and reducing operational costs.
• Provides 24/7 support, ensuring reliable service availability and improved customer satisfaction.
• Utilizes generative AI for hyper-personalized customer interactions, fostering stronger connections and engagement.
• Offers seamless integration with existing systems, allowing for a smooth implementation and enhanced user experience.
• Delivers consistent, high-quality interactions across multiple channels, ensuring a unified customer experience.

Price

• Boost.ai offers a full-service automation solution with a guarantee of a minimum of 40% automated customer interactions, subject to terms and conditions.
• The platform claims a 293% ROI for enterprises using its services, as revealed in a Forrester study.
• Customers can expect their virtual agent to start resolving 80% of inquiries within hours of setup.
• Boost.ai provides a money-back guarantee if the promised results are not achieved.
• The service is designed to handle the workload equivalent to approximately 25 employees, providing 24/7 customer support without additional staffing.