AIPEX

About AIPEX

AIPEX key features

• Self-Service Virtual Concierge: Allows guests to ask questions and receive immediate AI-generated responses, enhancing self-service capabilities.
• Revenue Generation: Identifies gaps between reservations and promotes extended stays and repeat bookings through proactive notifications and digital signage.
• Personalized Guest Experience: Greets guests by name, delivers video welcome messages, and provides curated content about local attractions and amenities.
• Communication Features: Supports various communication methods, including text, video, and audio, to relay important information to guests.
• Device Management and Integration: Compatible with Amazon Echo devices, enabling voice control for smart home features and seamless integration with property management systems.

AIPEX use cases

• **Self-Service Virtual Concierge**: Guests can ask questions and receive immediate answers, enhancing their self-service experience during their stay.
• **Proactive Booking Promotions**: The system identifies gaps between reservations and sends notifications to guests, encouraging them to extend their stay or make repeat bookings.
• **Automated Housekeeping Notifications**: Guests can inform housekeeping of their checkout via voice commands, optimizing cleaning schedules and turnaround times.
• **Personalized Guest Engagement**: The AI can greet guests by name, deliver video welcome messages, and provide tailored recommendations based on their preferences and local events.
• **Centralized Communication Hub**: Hosts can communicate important information to guests through various media (text, video, audio) and manage guest interactions efficiently.

Useful for

• **Increased Revenue**: AIPEX identifies gaps between reservations and proactively communicates offers to guests, leading to increased bookings and repeat visits.
• **Time Savings**: The self-service virtual concierge allows guests to manage requests and inquiries independently, reducing the workload on staff and improving operational efficiency.
• **Enhanced Guest Experience**: Personalized greetings, curated content, and proactive recommendations create a memorable stay, increasing guest satisfaction and loyalty.
• **Efficient Communication**: The platform enables seamless communication through various formats (text, video, audio), ensuring guests receive important information quickly and effectively.
• **Cost-Effective Solution**: The use of standard Alexa devices with hospitality-specific software eliminates the need for expensive custom hardware, making it an affordable option for property managers.

Price

• Mobile-only plan for up to 5 properties is free.
• Pro Subscription for 3 months is $13.23 USD/month.
• Pro Subscription for 1 year is $11.76 USD/month.
• Pro Subscription for custom duration starts as low as $9.85 USD/month.
• Subscription includes unlimited use of the Virtual Concierge on guest phones and an Amazon Echo device.