SupportGPT is a generative AI platform for customer support developed by Forethought, which leverages OpenAI's Large Language Models to power human-like, dynamic responses. The platform fine-tunes the models based on a company's conversation history to automate workflow discovery, identify support coverage gaps, and lower case volume by generating new knowledge articles. SupportGPT provides fully-formed suggested responses to agents, which are based on the context of each ticket and powered by generative AI. This product is ideal for organizations looking to enhance customer support experiences through intelligent automation, efficiency, and accuracy. By leveraging the power of generative AI, SupportGPT can transform the customer experience by providing empathetic and human-like conversations that adapt to customer context. Overall, SupportGPT is a powerful tool that can help businesses automate customer support in a smart and efficient way, ultimately improving customer satisfaction and loyalty.
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RivalFlowAI is an AI tool designed to improve existing content and optimize SEO rankings. It helps users identify the gaps between their pages and competitor pages that rank higher on Google. The tool offers recommendations on how to fill these gaps and suggests improvements to make the content more comprehensive and thorough. With RivalFlowAI, users can compare their pages with competitors' pages and receive specific suggestions to enhance their content. The AI-driven tool provides ready-to-use content that seamlessly fits into the user's article, but users also have the option to write their own content if desired. Unlike traditional methods that may require setup, developers, or access to Google Analytics and Search Console, RivalFlowAI simplifies the process by making it as easy as editing the user's existing page. The tool fits into the AI SEO landscape by complementing existing AI writing tools and helping users make the most of their content marketing efforts. It allows users to publish a larger quantity of content while focusing on what works best. RivalFlowAI guarantees improvements in SEO rankings within a 10-day period, providing users with a risk-free strategy to enhance their content and outrank competitors. The tool has gained recognition from industry experts, offering an easy solution to improve rankings and eliminate frustrations associated with missing content elements. Overall, RivalFlowAI is a user-friendly tool that helps businesses optimize their existing content, improve SEO rankings, and stay competitive in the digital landscape.
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