PocketAI vs Ringly: Which is better?

PocketAI's Engine One AI Chatbot, all the best models. PocketAI is more than just a language model. PocketAI’s AI Engine starts by pulling from a cross-section of the best models out there - including OpenAI's GPT-4 Turbo (128K context length) and ChatGPT Enterprise version.

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Ringly

- Ringly is a platform for creating and managing alerting and notification systems. It allows you to develop customized notifications and integrate them with various services to improve the efficiency of communication and control.

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Key features

PocketAINo data

Ringly

AI phone support for Shopify brands, handling WISMO, returns, product, inventory, and policy calls 24/7.
65% resolution guarantee within 90 days, or a refund of subscription fees.
Quick setup, allowing brands to go live in under an hour with minimal configuration.
AI agent, Seth, starts calls with full context, pulling customer order history and previous interactions.
Integration with existing workflows and helpdesks, ensuring seamless escalation to human support when necessary.

Useful for

PocketAINo data

Ringly

Provides 24/7 AI phone support for Shopify brands, handling common inquiries like WISMO, returns, and product questions.
Guarantees a 65% resolution rate within 90 days, with a refund policy if not met.
Integrates seamlessly with Shopify to pull customer order history and product information during calls.
Allows for escalation to human support when necessary, ensuring complex issues are addressed by your team.
Offers a cost-effective solution compared to hiring additional support staff, while also generating attributed revenue from calls.

Use cases

PocketAINo data

Ringly

Provides 24/7 AI phone support for Shopify brands, handling common inquiries such as WISMO, returns, product questions, and policy calls.
Integrates with Shopify to pull customer order history and product information, allowing for personalized and efficient call handling.
Guarantees a 65% resolution rate within 90 days, with a refund policy if the target is not met.
Escalates complex or high-stakes calls to human support when necessary, ensuring customers receive appropriate assistance.
Offers customizable setup and integration with existing helpdesk systems, allowing brands to maintain their workflows while optimizing support efficiency.

Price

PocketAIFree

Ringly

Grow Plan: $349/month for Shopify stores with lower call volume, includes 1,000 minutes (~500 calls), handles product, order, and return calls, with $0.29/min overages.
Pro Plan: $799/month for higher call volume, includes 2,500 minutes (~1,250 calls), handles product, order, and return calls, with $0.19/min overages and a 65% resolution guarantee.
Enterprise Plan: Custom setup and integrations for stores handling 5,000+ minutes/month, contact sales for pricing.
65% Resolution Guarantee: If AI call resolution is under 65% within 90 days, a refund of the last three months' subscription fees is provided.
14-Day Free Trial: Available for all plans, with reminders before the trial ends.