Keatext vs GPT-EZ: Which is better?

Keatext is a cloud-based analytics platform designed to analyze customer and employee feedback, providing insights to enhance engagement and satisfaction. It utilizes AI-driven recommendations to identify key drivers of customer experiences, streamline analysis, and generate reports, enabling organizations to make data-driven decisions efficiently. The platform integrates seamlessly with various tools, allowing users to upload data and gain insights quickly without overhauling their existing tech stack.

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GPT-EZ

GPT-EZ is a free Chrome extension designed to enhance the user experience for ChatGPT, a conversational language model developed by OpenAI. The extension provides new features to customize the ChatGPT interface and enable users to download and share their conversations in multiple formats. With 15 different color schemes to choose from, users can easily customize the ChatGPT interface according to their preferences. The extension also supports multi-language output, so users can choose the language for each conversation output. GPT-EZ allows users to download their conversations in several formats, including PDF, DOCX, TXT, MD, and PNG, making it easy to store and share conversations outside the ChatGPT platform. Overall, GPT-EZ is a useful tool for ChatGPT users looking to customize their experience and share their conversations in various formats.

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Key features

Keatext

AI-driven recommendations tailored to improve customer and employee experiences.
Seamless integration with over 400 applications for data ingestion and analysis.
Comprehensive analysis of reviews, surveys, and support tickets to identify key drivers of satisfaction.
Customizable dashboards for real-time monitoring and reporting of customer insights.
Instant generation of executive summaries and reports using natural language processing.

GPT-EZ

Customization options for ChatGPT's appearance, including themes, wallpapers, fonts, and readability controls.
Organization features such as a Prompt Manager, Chat Folders, and Bulk Actions for managing chats and prompts.
Local export capabilities for conversations in various formats (PDF, DOCX, Markdown, TXT, JSON) without requiring an account.
Local-first design that keeps chat content on the user's device, enhancing privacy and security.
User-friendly installation and trial period, allowing access to all features for 7 days without needing a credit card.

Useful for

Keatext

Provides AI-driven recommendations to enhance customer and employee experiences, leading to improved satisfaction metrics like NPS and CSAT.
Reduces analysis time by up to 98%, allowing for quicker insights and decision-making.
Offers a comprehensive view of customer journeys, helping to identify blind spots and key drivers of satisfaction.
Facilitates seamless integration with over 400 platforms, streamlining data ingestion and analysis processes.
Enables detailed analysis of reviews, surveys, and support tickets to uncover root causes of issues and inform strategic improvements.

GPT-EZ

Enhances readability and comfort during long ChatGPT sessions through customizable themes, fonts, and spacing.
Organizes chats and prompts efficiently with features like Chat Folders and a Prompt Manager, making it easier to find and reuse content.
Allows local export of conversations in various formats (PDF, DOCX, Markdown, TXT, JSON) for easy sharing and storage.
Keeps all chat content on the user's device, ensuring privacy and security without the need for an account or data tracking.
Provides a user-friendly interface that simplifies navigation and reduces visual clutter, improving the overall user experience.

Use cases

Keatext

Analyze customer reviews to identify root causes of negative feedback and improve brand reputation.
Conduct open-ended survey analysis to understand drivers of NPS and CSAT scores, transforming detractors into promoters.
Utilize support ticket analysis to enhance resolution times and reduce customer churn.
Generate AI-driven recommendations for actionable improvements in customer experience based on feedback insights.
Integrate seamlessly with various platforms to automate data ingestion and streamline analysis processes.

GPT-EZ

Customize the appearance of ChatGPT with themes, fonts, and wallpapers for improved readability during long sessions.
Organize chats and prompts into local folders for easier access and management.
Save reusable prompts and utilize a Prompt Manager to streamline workflow.
Export conversations in various formats (PDF, DOCX, Markdown, TXT, JSON) for local storage or sharing.
Use bulk actions to clean up the sidebar and manage chat history efficiently.

Price

Keatext

Pricing details are not explicitly provided in the text.
Users can sign up for a free trial of the Keatext platform.
Custom support and additional features are available through add-ons.
Integrations with over 400 platforms are offered, including popular services like Zendesk and Salesforce.
A demo can be scheduled to explore the platform and its pricing options.

GPT-EZ

Free Plan: $0/month, includes basic visual cleanup features like color palettes, but lacks advanced customization and workflow tools.
Pro Plan: $3.99/month (billed $47.88 yearly), offers visual upgrades including themes, fonts, and advanced appearance controls, but does not include workflow tools.
Power Plan: $7.49/month (billed $89.88 yearly), provides a full workspace with prompts, folders, export options, and supports up to 3 devices.
Trial Period: Every install starts with a 7-day trial of the Power plan, with no account or credit card required.
Device Activation: Pro plan allows 1 device activation, while the Power plan allows up to 3 device activations.