Fireflies vs Stochastic: Which is better?

Fireflies.ai is an AI-powered conversation intelligence and notetaking tool that helps teams record, transcribe, search and analyze voice conversations. It can be used to capture video and audio, and generate transcripts in minutes, as well as filter and listen to key topics discussed during meetings. Fireflies.ai also has AI-powered search that allows users to review a one-hour meeting in five minutes, and quickly identify action items, tasks, questions and other key metrics. Furthermore, Fireflies.ai allows users to collaborate with co-workers by adding comments, pins and reactions to specific parts of conversations, create soundbites and share meeting notes to collaboration apps like Slack, Notion and Asana. Fireflies.ai also features conversation intelligence that can be used to track speaker talk time, sentiment, monologues and other key metrics, as well as identify objections, competitors and other topic trackers that can be customized. Additionally, Fireflies.ai can be used to automate workflows from meetings by filling out CRMs, creating tasks with voice commands, and instantly share meeting recaps to collaboration apps. Lastly, Fireflies.ai also creates a real-time knowledge base for the entire team, and can be used by knowledge workers across teams such as sales, engineering, recruiting, marketing, education and media & podcasting.

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Stochastic

Stochastic is a software platform designed to automate business operations in regulated industries through the use of AI agents. It offers three main products: Customer Service Agents for 24/7 customer support, Knowledge Base Agents to enhance team efficiency, and Decision Automation Agents for processing complex tasks. The platform integrates with various tools and ensures data security, making it suitable for sectors like banking, healthcare, and manufacturing.

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Key features

Fireflies

High-Quality Transcription: Offers 95% accuracy in transcribing meetings in over 100 languages, with features like auto-language detection and speaker recognition.
AI Summaries: Provides comprehensive summaries, action items, and detailed notes immediately after meetings.
Real-Time Assistance: The Live Assist feature offers real-time suggestions and insights during meetings, enhancing participant engagement.
Integration Capabilities: Seamlessly integrates with over 100 tools, including CRMs and project management software, to streamline workflows.
Enterprise-Grade Security: Complies with SOC 2, GDPR, and HIPAA standards, ensuring robust data protection and privacy for users.

Stochastic

Model Precision: User feedback refines the AI model without coding requirements.
Ensured Security: Deployment options include private cloud, on-premises, or SOC-2 compliant environments.
Seamless Implementation: Automated integrations with various platforms like Notion, Confluence, Gmail, and Salesforce.
Self-Adapting Agents: AI agents analyze interactions to uncover insights and suggest improvements.
24/7 Customer Service: AI agents provide continuous support through voice and digital channels.

Useful for

Fireflies

Provides high-quality meeting transcription and recording with 95% accuracy in over 100 languages.
Offers comprehensive AI-generated summaries, action items, and notes immediately after meetings for quick reference.
Enables real-time transcription and note-taking during meetings, allowing users to stay focused on discussions.
Integrates seamlessly with various platforms and tools, enhancing workflow and productivity across teams.
Ensures enterprise-grade security and compliance with standards like GDPR and HIPAA, protecting sensitive data.

Stochastic

24/7 Customer Support: Provides continuous assistance to customers, enhancing satisfaction and retention by addressing inquiries at any time.
Efficiency in Knowledge Management: Supports teams by delivering instant answers during interactions, improving onboarding and minimizing escalations.
Complex Task Automation: Enables teams to process intricate tasks quickly, including data retrieval and analysis, streamlining operations.
Seamless Integration: Easily connects with existing tools like Notion, Confluence, and Salesforce, enhancing workflow efficiency without extensive setup.
Security Compliance: Offers secure deployment options in private clouds or SOC-2 compliant environments, ensuring data safety and regulatory adherence.

Use cases

Fireflies

Meeting Transcription and Summarization: Automatically transcribe and summarize meetings in real-time across various platforms, including Google Meet, Zoom, and Microsoft Teams.
Action Item Tracking: Generate and assign action items to participants immediately after meetings, ensuring accountability and follow-up.
AI-Powered Search: Utilize AI to search through past meetings for specific discussions, topics, or keywords, enhancing information retrieval.
Integration with Work Tools: Seamlessly integrate with popular CRM and project management tools to auto-fill notes and create tasks from meeting insights.
Real-Time Assistance: Provide live suggestions and answers during meetings through the AI assistant, improving decision-making and communication.

Stochastic

Customer Service Agents: Provide 24/7 support to customers through voice and digital channels, handling inquiries and processing banking needs while routing to human agents when necessary.
Knowledge Base Agents: Assist teams by delivering instant answers during live interactions, enhancing onboarding processes, and minimizing escalations by integrating with existing knowledge repositories.
Decision Automation Agents: Execute complex, multi-step tasks including data retrieval, analysis, and recommendations, streamlining operations and decision-making processes.
Integration with Existing Tools: Seamlessly connect with platforms like Notion, Confluence, Gmail, Google Drive, Zendesk, and Salesforce to enhance workflows and improve efficiency.
Security Compliance: Deploy AI agents in secure environments, including private clouds and SOC-2 compliant settings, ensuring data safety and regulatory compliance for regulated industries.

Price

Fireflies

Free Plan: $0 per month, includes unlimited transcription, limited AI summaries, and 800 minutes of storage per seat.
Pro Plan: $10 per seat/month (billed annually), includes unlimited transcription, unlimited AI summaries, 8,000 minutes of storage, and additional features like personal assistant and talk-time analytics.
Business Plan: $19 per seat/month (billed annually), includes all Pro features plus video recording, multi-language mode, and team analytics.
Enterprise Plan: $39 per seat/month (billed annually), includes all Business features plus rules engine, SSO, HIPAA compliance, and dedicated account manager.
Annual Billing: Save up to 44% compared to monthly billing.

Stochastic

Stochastic offers three types of agents: Customer Service Agents, Knowledge Base Agents, and Decision Automation Agents.
Pricing details for specific plans are not provided in the text.
The application integrates with various platforms such as Notion, Confluence, Gmail, Google Drive, Zendesk, and Salesforce.
The service is hosted on a secure, SOC-2 compliant cloud or can be deployed within the user's own environment.
Users can expect a return on investment of approximately 3x for every dollar spent on Stochastic for automation.