Bot9 AI vs RFP.ai: Which is better?

Bot9.AI is an AI-driven, no-code platform enabling users to build and train chatbots for customer service, streamlining sales and support tasks. Users can deploy these chatbots on various channels, including Facebook Messenger, Intercom/Crisp Chat, Zendesk, and Freshdesk, to automatically respond to incoming tickets. The platform facilitates the import of content for chatbot training, creating advanced support systems that can handle multilingual inquiries. This feature allows for global customer support without the complexities of setup or translation. Bot9.AI includes an integrated CRM for customers and a comprehensive, AI-powered help center. Additionally, the platform offers an 'Inbox' feature, a shared space for teams to oversee conversations across all deployed channels. The platform allows users to craft specific instructions, set triggers, and design actions, enabling the development of varied workflows. The expected outcomes include near-instant response times and a reduction in customer support costs by up to 90%. Start building your chatbot with Bot9.AI today at https://bot9.ai. Alternative to: Intercom FIN, Chatbase, SiteGPT.

View Bot9 AI

RFP.ai

RFP.ai is a trust-first platform that turns an uploaded RFP or security questionnaire into cited, review-ready answers in hours instead of weeks. It extracts the questions, generates source-backed drafts from your own approved content with confidence scores, and routes uncertain answers to the right reviewer. Every answer carries citations, nothing is trained on your data, and the platform is EU-hosted.

View RFP.ai

Key features

Bot9 AI

AI-Powered Chatbot Creation: Users can create personalized AI chatbots in three simple steps by syncing their website data, customizing chat widgets, and embedding the bot on multiple sites.
24/7 Multilingual Support: The application provides continuous automated support in over 150 languages, enhancing customer engagement and satisfaction.
Unlimited Training Data: Users can train their bots with unlimited data, including links, files, and manual content input, allowing for extensive learning and adaptability.
Intelligent Agent Handoff: The system can recognize when a customer needs human assistance and seamlessly transfer relevant tickets to support agents.
Real-Time Analytics and Monitoring: The application offers insights into customer behavior and interaction statistics, enabling businesses to make data-driven decisions.

RFP.ai

Uploaded RFP to cited answers in hours

Bot9 AI vs RFP.ai: Which is better?

Key features

Bot9 AI

AI-Powered Chatbot Creation: Users can create personalized AI chatbots in three simple steps by syncing their website data, customizing chat widgets, and embedding the bot on multiple sites.
24/7 Multilingual Support: The application provides continuous automated support in over 150 languages, enhancing customer engagement and satisfaction.
Unlimited Training Data: Users can train their bots with unlimited data, including links, files, and manual content input, allowing for extensive learning and adaptability.
Intelligent Agent Handoff: The system can recognize when a customer needs human assistance and seamlessly transfer relevant tickets to support agents.
Real-Time Analytics and Monitoring: The application offers insights into customer behavior and interaction statistics, enabling businesses to make data-driven decisions.

RFP.ai

Uploaded RFP to cited answers in hours

Useful for

Bot9 AI

Automates customer support and sales, allowing teams to focus on more complex tasks.
Provides 24/7 support, significantly reducing response times and enhancing customer satisfaction.
Offers multilingual support, enabling communication with a diverse customer base across 150+ languages.
Allows for unlimited training data, ensuring the AI can continuously learn and improve its responses.
Integrates seamlessly with various platforms, streamlining workflows and enhancing operational efficiency.

RFP.ai

Proposal and presales teams answering RFPs
Security and compliance teams handling questionnaires
Organizations with repeat response work
Teams needing audit trails and buyer trust

Use cases

Bot9 AI

Automate customer support by training an AI to answer queries using company-specific data.
Provide 24/7 multilingual support to enhance customer satisfaction across different languages.
Integrate AI agents with existing CRM systems to streamline workflows and improve operational efficiency.
Enable intelligent handoff to human agents for complex customer issues requiring personal attention.
Customize chat widgets and AI responses to align with brand identity and improve user experience.

RFP.ai

Respond to RFPs and security questionnaires fast
Auto-fill vendor portals like SAP Ariba
Route low-confidence answers to expert reviewers
Reuse approved knowledge across proposals

Price

Bot9 AI

Starter Plan: $199/month, includes up to 500 support responses, 5,000 contacts storage, 5 custom instructions, and 1 AI chatbot.
Professional Plan: $499/month, includes up to 1,000 support responses, 50,000 contacts storage, 10 custom instructions, 5 AI chatbots, and 5 team members.
Enterprise Plan: Custom pricing, includes advanced admin permissions, SAML Sign On (SSO), and custom data retention.
API Access: Available in the Professional Plan with a rate limit.
Unlimited Contacts Export: Available in both Starter and Professional Plans.

RFP.ai

7-day free trial on every plan
Starter — €49/mo (1M tokens, 5 users)
Professional — €129/mo (5M tokens, 15 users)
Enterprise — €449/mo (20M tokens, unlimited users, SSO)