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Yellow

Yellow

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Marketing
Voice over
Tried by: 3

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About Yellow

VoiceX is an AI-driven platform designed for real-time, human-like voice conversations, enhancing customer service automation. It utilizes a multi-LLM architecture to provide scalable, accurate, and fast interactions across various channels, including voice, text, and email, while supporting over 135 languages. The platform aims to improve customer satisfaction and engagement through dynamic AI agents that can automate up to 90% of queries, offering 24/7 support.

Yellow key features

  • Real-time AI voice conversations that mimic human-like interactions.
  • Multi-LLM architecture for scalability, speed, and accuracy in customer service automation.
  • Supports over 35 channels and communicates in 135+ global and regional languages.
  • Provides dynamic AI agents for 90% automation and 24/7 self-service support.
  • Offers extensive integrations with 100+ plug-and-play options for rapid deployment.

Yellow use cases

  • Automate and personalize customer support interactions across multiple channels, including voice, chat, and email.
  • Enhance employee experience by providing AI-driven tools for support agents, including sentiment detection and workflow automation.
  • Implement real-time analytics to track conversation metrics and improve customer satisfaction (CSAT) through actionable insights.
  • Facilitate rapid deployment of AI agents with over 150 plug-and-play integrations to existing tech stacks.
  • Support diverse industries such as BFSI, healthcare, utilities, and retail with tailored AI solutions for customer engagement and operational efficiency.

Useful for

  • Enables real-time, human-like voice conversations, enhancing customer interaction quality.
  • Supports over 135 global and regional languages, allowing businesses to cater to diverse customer bases.
  • Provides 24/7 self-service capabilities, significantly increasing operational efficiency and customer satisfaction.
  • Integrates seamlessly with over 150 existing platforms, facilitating quick deployment and reducing implementation time.
  • Offers advanced analytics and insights, enabling businesses to track performance and improve service delivery.

Price

  • Pricing is based on a "Pay as you go" model.
  • The application offers a no-code builder for creating bots.
  • It includes over 100 out-of-the-box integrations.
  • The platform supports dynamic automation for customer service across 35+ channels.
  • Users can access real-time analytics and insights to drive revenue.

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