TrustLoop

About TrustLoop

TrustLoop key features

• **AI-Powered Feedback Management**: Automatically surfaces actionable insights from customer feedback and reviews using AI integration.
• **Customizable Surveys and Widgets**: Allows users to create and edit surveys and popups easily, with only 2 lines of code required for integration.
• **Automated Review Routing**: Directs satisfied customers to leave 5-star reviews on preferred third-party platforms, enhancing online reputation.
• **Real-Time Feedback Capture**: Gathers internal feedback at optimal times, particularly when customers are not fully satisfied, to address issues proactively.
• **Comprehensive Reporting and Analytics**: Provides advanced reporting features to track reviews, customer satisfaction, and overall reputation management.

TrustLoop use cases

• Capture and manage customer feedback through customizable surveys to improve product offerings and customer satisfaction.
• Direct satisfied customers to leave 5-star reviews on third-party platforms like TrustPilot, Google, and Yelp.
• Utilize AI-driven insights to analyze customer feedback and enhance reputation management strategies.
• Implement a simple widget or popup on websites to streamline the review collection process with minimal coding.
• Automate the feedback request process at optimal points in the customer journey to maximize positive responses.

Useful for

• Captures more positive reviews on multiple platforms, enhancing social proof and online reputation.
• Uses AI to provide actionable insights from customer feedback, helping businesses make informed decisions.
• Offers a simple setup with only 2 lines of code, making it easy to integrate into existing websites without slowing them down.
• Automates the feedback collection process, allowing businesses to focus on other priorities while still gathering valuable insights.
• Provides customizable surveys and widgets, enabling businesses to tailor their feedback collection to their specific needs.

Price

• **Startup Plan**: $27/month for up to 50 reviews/month, basic reporting and analytics, 1 individual user, customizable survey and widget, and basic email support.
• **Growth Plan**: $47/month for up to 200 reviews/month, advanced reporting and analytics, removal of TrustLoop branding, AI enhanced review analysis, and preferred email support.
• **Business Plan**: $67/month for up to 500 reviews/month, advanced reporting and analytics, removal of TrustLoop branding, advanced AI review & feedback analysis with recommendations, and priority chat & email support.
• **Enterprise Plan**: Contact for pricing, includes unlimited reviews/month, early access to advanced features, up to 5 individual users, advanced AI chatbot integration, and priority chat & 24/7 email support.
• **Free Trial**: 14-day free trial available with no credit card required.