RepAI

About RepAI

RepAI key features

• **Behavioral AI Engagement**: The application uses proprietary Behavioral AI to detect disengaged shoppers and proactively initiate conversations, significantly increasing conversion rates.
• **AI Concierge Functionality**: It provides a branded AI concierge that assists shoppers by guiding them through product selections, checkout processes, and answering inquiries in a personalized manner.
• **24/7 Sales Automation**: The AI can navigate customers to product pages and checkout directly within the chat, enabling sales generation even outside of business hours.
• **Comprehensive Analytics Dashboard**: Users can access a dashboard that tracks key performance metrics such as conversion rates, average order value, and sales generated by the AI.
• **Seamless Integration with Shopify**: The application integrates easily with Shopify and other popular eCommerce tools, allowing for a smooth setup and enhanced functionality without requiring extensive technical changes.

RepAI use cases

• **Convert Browsers into Buyers**: The AI detects disengaged shoppers and initiates conversations to encourage purchases, significantly increasing conversion rates.
• **Assist and Guide Shoppers**: The AI concierge provides personalized assistance, helping customers navigate product pages, compare items, and complete purchases.
• **Automate Address Changes**: Customers can update their shipping information directly through the chat interface, reducing support team workload and minimizing errors.
• **Collect Email Subscribers**: The AI engages customers to collect email addresses in exchange for discounts, helping to build marketing lists.
• **Provide Real-Time Support**: The AI handles common inquiries and support requests, allowing human agents to focus on more complex issues, thus improving overall customer service efficiency.

Useful for

• **Increased Revenue Growth**: Rep AI enhances sales by guiding shoppers effectively, leading to higher conversion rates and increased average order values.
• **Reduced Support Tickets**: The AI automates common inquiries and tasks, significantly decreasing the workload on human support teams and allowing them to focus on more complex issues.
• **Enhanced Shopper Intelligence**: The application provides data-driven insights into customer behavior, helping businesses optimize their shopping experience and address shopper hurdles.
• **24/7 Availability**: Rep AI operates continuously, ensuring that customer inquiries are addressed at any time, which can lead to increased customer satisfaction and retention.
• **Seamless Integration**: The platform easily integrates with existing eCommerce tools and workflows, enhancing operational efficiency without requiring significant changes to current systems.

Price

• **Launch Plan**: $29/month for up to 3,000 visitors and 500 products, includes self-serve onboarding and email support.
• **Starter Plan**: $79/month for up to 10,000 visitors and 1,000 products, includes self-serve onboarding and email support.
• **Basic Plan**: $159/month for up to 25,000 visitors and 2,000 products, includes lite onboarding with CSM and email support.
• **Standard Plan**: $239/month for up to 50,000 visitors and 5,000 products, includes lite onboarding with CSM and email support.
• **Enterprise Plan**: Custom pricing for over 500,000 visitors, includes personalized onboarding and dedicated success manager.