Numa is an AI-driven platform designed to enhance communication and operational efficiency for automotive dealerships. It utilizes generative AI technology to automate customer interactions, including appointment scheduling and call handling, thereby improving customer satisfaction and dealership performance. The platform aims to help dealerships capture every customer opportunity while reducing the need for additional staff.
Numa is listed in the GenAI.Works AI tools directory, under Automation, for Sales, Pricing: - Numa offers a demo for potential customers to understand the service. GM dealers can receive co-op reimbursement and up to 50% off Numa using their available iMR Service Lane funds. The service includes monthly recurring fees, usage fees, and other applicable charges. Charges are billed in advance of the service period, and there are no prorated refunds for early termination.
Numa is useful for - **Improved Customer Satisfaction Index (CSI)**: Numa has helped dealerships achieve high CSI scores consistently, indicating enhanced customer satisfaction and loyalty. **Increased Sales Efficiency**: Sales consultants using Numa’s Sales Inbox have reported selling an average…
Key features include - **Generative AI Integration**: Utilizes generative AI technology to enhance dealership performance and customer interactions. **Automated Appointment Booking**: Automates the scheduling of appointments through voice technology, eliminating the need for human involvement.