Gizzmo

Lyro is an AI-powered chatbot tool developed by Tidio that aims to revolutionize customer service. It enables small and medium businesses to scale their support capacity without the need for additional hiring. Lyro engages with customers, providing instant answers to their questions. With an average response time of under 15 seconds, Lyro is significantly faster than human agents who typically have a response time of 2 minutes. By handling up to 70% of common customer inquiries, Lyro frees up human agents to focus on more complex issues.Lyro offers accurate responses by utilizing the data in your support content and can be updated in real-time. Every Tidio account starts with 50 free Lyro conversations, and custom limits are offered based on needs. The Lyro plan provides unlimited Lyro support at various price points. The tool also offers better prices with custom Lyro plans, which users can inquire about to receive a personalized quote.

The site is a powerful customer service and request management platform that combines multimedia communication, process automation and analytics to improve customer experience. Key features and capabilities of the site include: 1. Multichannel support: Integration of all communication channels (chat, email, social networks, telephony and others) into a single platform for centralized request management. 2. Ticket system: Manage customer requests using a convenient ticket system that allows you to automatically distribute, track and resolve requests. 3. Chat and online support: Possibility of providing real-time chat support on the site, integration of chatbots to automate answers to frequently asked questions. 4. Automation and knowledge work: Tools for automating routine tasks, creating a knowledge base for self-service for clients and employees. 5. Reports and Analytics: Ability to analyze support performance and efficiency using detailed reports and analytics. 6. Integration with other systems: Possibility of integration with external CRM systems, payment systems and other applications to improve functionality and efficiency. The LiveAgent site is positioned as a solution for companies of all sizes who are looking to improve the customer experience, simplify case management and increase customer satisfaction through modern tools and technology.