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About 008 Agent

008 Agent is an open-source, event-driven, and AI-powered communication tool designed to enhance your VoIP experience. As an AI-powered softphone, it introduces an advanced level of functionality for call-handling and data processing. Every interaction is meticulously captured and processed, offering comprehensive insights from all communication. This intelligent, data-driven system is transparent, customizable, and built by a collaborative community which allows for continuous improvement. It seamlessly logs call events and interaction details, providing a comprehensive record of communication. It also allows for easy and automatic transfer of call data to preferred CRM systems or other tools, thereby making communication insights actionable and enhancing productivity. Besides capturing and processing communication data, the 008 Agent comes equipped with capabilities like automatic transcribing of calls into text, sentiment analysis, and summarization features.

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