AI-Powered Customer Success

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Elevate your career by understanding customers needs with AI

Learn to build end-to-end Customer Success systems using Artificial Intelligence. Simply describe your idea, and AI will help turn it into a working application.

Instructors: Sabina M. Pons

Start dateAugust 13, 2025

Who can attendEveryone

Course levelBeginner

Duration4 Weeks

PriceFree

Recordings will be available

What you will learn

Customer Success 6.0 Framework

Use AI to Evolve from Support to Strategic Growth

Career Advantage with AI-CS Skills

Apply AI-Driven Skills to Any Role in Customer Experience

Human-First AI Workflows

Scale Customer Engagement Without Losing Empathy

Application Lab

Craft and Present Your Own AI-Powered CS Strategy

FAQ

What’s the course schedule?

The course schedule is every Wednesday from August 13, 2025 onwards till September 3.

Will session recordings be available?

Yes Sessions will be recorded.

Are there mandatory homework assignments?

Yes there will be mandatory homework and assignments.

Will I get a certificate, and under what conditions?

Yes, you will get a certificate upon successful course completion.

Who Should Attend

This course is designed for Customer Success professionals, CX leaders, anyone who works at a software company, or wants to advance their career by understanding the impact of AI on customer experience.

What tools will I learn to use?

You will learn using chat GPT No software required You will have access to learning materials after the course.