Viable vs Gali AI: Which is better?

Viable is an AI-powered qualitative feedback analysis tool that helps organizations understand their customers better. It uses advanced AI and NLP technology to provide detailed insights from customer feedback. It enables companies to measure and improve their product-market fit, launch stronger messaging with deep audience insights, and make data-driven decisions faster.Viable's AI-powered reports provide instant, accurate, and data-backed insights for every team. They go beyond sentiment analysis, tracking changes over time and providing summaries, urgency scores, product sub-themes, user profiles and more. It also uses customer traits and metadata to run true analysis and make recommendations based on details like NPS scores, customer tiers, region, and more.Viable can be used to analyze sales call transcripts, customer support tickets, market research, employee surveys, and more. It also offers automated PII redaction and a white-glove service team to respond rapidly to custom data management requests. It is SOC 2 Type 2 certified, and requires only 500 datapoints for users to get started. Viable offers a free 30-day trial to show off what its AI can do with users' data. It integrates directly with leading platforms like Zendesk, Intercom, or Front for customer support, Delighted for surveys, Gong for call transcripts, the app stores for product reviews, and more. It also supports data from virtually any source via Zapier, or files imported in CSV format.

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Gali AI

Gali AI is the platform for creating your own ChatGPT chatbots, easily integrated into your website. The two most common use cases are: Growth: Generate more leads from your website with custom AI assistants. Trained on your data, they provide 24/7 responses and offer valuable insights from chat history. Customer Support: Answer frequently asked questions in real time, enhancing user experience and reserving human support for more complex inquiries. No coding is required, and setup takes just 10 minutes.

Key features

ViableNo data

Gali AI

Custom AI Assistants: Create personalized ChatGPT assistants trained on your data, capable of real-time responses and available 24/7.
No Coding Required: Quick setup process that allows users to create a chatbot in just 10 minutes without any coding skills.
Multilingual Support: Assistants can automatically respond in multiple languages supported by OpenAI.
Seamless Integration: Compatible with various platforms and offers complete integration with Zapier for enhanced functionality.
Chat Analytics: Provides insights from chat interactions to improve responses and monitor frequently asked questions.

Useful for

ViableNo data

Viable vs Gali AI: Which is better?

Viable

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Gali AI

Key features

ViableNo data

Gali AI

Custom AI Assistants: Create personalized ChatGPT assistants trained on your data, capable of real-time responses and available 24/7.
No Coding Required: Quick setup process that allows users to create a chatbot in just 10 minutes without any coding skills.
Multilingual Support: Assistants can automatically respond in multiple languages supported by OpenAI.
Seamless Integration: Compatible with various platforms and offers complete integration with Zapier for enhanced functionality.
Chat Analytics: Provides insights from chat interactions to improve responses and monitor frequently asked questions.

Useful for

ViableNo data

Custom AI Assistants: Gali AI allows users to create personalized ChatGPT assistants trained on their specific data, enhancing the relevance and accuracy of responses.
24/7 Availability: The AI chatbots are always accessible, ensuring that customer inquiries are addressed at any time, which improves user experience and satisfaction.
No Coding Required: The platform offers a straightforward setup process that requires no programming skills, making it accessible for users of all technical backgrounds.
Integration with Tech Stack: Gali AI seamlessly integrates with tools like Zapier, allowing businesses to automate workflows and enhance operational efficiency.
Multilingual Support: The assistants can respond in multiple languages, broadening the reach and usability for diverse customer bases.

Use cases

ViableNo data

Gali AI

Lead Generation: Utilize Gali AI to engage potential customers on your website, answering common queries and converting visitors into leads without direct sales pressure.
Customer Support: Implement Gali AI to provide instant responses to customer inquiries, allowing human support teams to focus on more complex issues and improving overall customer satisfaction.
Internal Knowledge Sharing: Use Gali AI as an interactive internal wiki, enabling team members to access up-to-date information and documentation quickly, thus enhancing productivity.
API Integration: Integrate Gali AI APIs into your own products or services, allowing for custom GPT conversations tailored to specific business needs.
Chat Analytics: Leverage chat interaction data to gain insights into frequently asked questions and improve customer service and product offerings based on user interactions.

Price

ViableFree

Gali AI

Free Plan: Test it for free with 1 chatbot, 30 message credits/month, and a 30-day chat history.
Indie Plan: $19/month for 3 chatbots, 2,000 message credits/month, and a 90-day chat history.
Startup Plan: $99/month for 6 chatbots, 10,000 message credits/month, and a 365-day chat history.
ScaleUp Plan: $249/month for 10 chatbots, 25,000 message credits/month, and a 365-day chat history.
Yearly Plans: Indie at $190/year, Startup at $990/year, and ScaleUp at $2490/year, with similar features as monthly plans but at a discounted rate.