Syncly vs Fireflies: Which is better?

Become a true customer expert with Syncly! With AI feedback analysis, Syncly instantly categorizes feedback and reveals hidden negative signals. Centralize feedback and translate insights into proactive actions to elevate your five-star customer experience.

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Fireflies

Fireflies.ai is an AI-powered conversation intelligence and notetaking tool that helps teams record, transcribe, search and analyze voice conversations. It can be used to capture video and audio, and generate transcripts in minutes, as well as filter and listen to key topics discussed during meetings. Fireflies.ai also has AI-powered search that allows users to review a one-hour meeting in five minutes, and quickly identify action items, tasks, questions and other key metrics. Furthermore, Fireflies.ai allows users to collaborate with co-workers by adding comments, pins and reactions to specific parts of conversations, create soundbites and share meeting notes to collaboration apps like Slack, Notion and Asana. Fireflies.ai also features conversation intelligence that can be used to track speaker talk time, sentiment, monologues and other key metrics, as well as identify objections, competitors and other topic trackers that can be customized. Additionally, Fireflies.ai can be used to automate workflows from meetings by filling out CRMs, creating tasks with voice commands, and instantly share meeting recaps to collaboration apps. Lastly, Fireflies.ai also creates a real-time knowledge base for the entire team, and can be used by knowledge workers across teams such as sales, engineering, recruiting, marketing, education and media & podcasting.

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Key features

Syncly

AI Social Listening: Monitors brand conversations across video platforms like TikTok, Reels, and Shorts, capturing mentions and sentiment even when not tagged.
Influencer Discovery: Identifies and evaluates authentic creators based on their content and engagement, rather than just follower counts.
Competitive Analysis: Analyzes competitors' video strategies, allowing brands to benchmark their performance and identify opportunities for improvement.
Video Analysis: Utilizes audio intelligence and AI vision to extract insights from video content, including demographic data and sentiment analysis.
Smart Query and Reporting: Allows users to ask questions in plain language and generates comprehensive reports with visual data representations.

Fireflies

High-Quality Transcription: Offers 95% accuracy in transcribing meetings in over 100 languages, with features like auto-language detection and speaker recognition.
AI Summaries: Provides comprehensive summaries, action items, and detailed notes immediately after meetings.
Real-Time Assistance: The Live Assist feature offers real-time suggestions and insights during meetings, enhancing participant engagement.
Integration Capabilities: Seamlessly integrates with over 100 tools, including CRMs and project management software, to streamline workflows.
Enterprise-Grade Security: Complies with SOC 2, GDPR, and HIPAA standards, ensuring robust data protection and privacy for users.

Useful for

Syncly

Provides comprehensive social listening across multiple video platforms, enabling brands to capture and analyze conversations about their products.
Facilitates influencer discovery by identifying authentic creators who are already engaging with the brand, enhancing marketing efforts.
Offers competitive analysis tools to benchmark brand performance against rivals, helping to identify strengths and weaknesses in the market.
Utilizes advanced video analysis techniques, including audio intelligence and AI vision, to extract insights that traditional text-based tools may miss.
Streamlines reporting processes, allowing users to generate client-ready reports quickly and efficiently, saving time and resources.

Fireflies

Provides high-quality meeting transcription and recording with 95% accuracy in over 100 languages.
Offers comprehensive AI-generated summaries, action items, and notes immediately after meetings for quick reference.
Enables real-time transcription and note-taking during meetings, allowing users to stay focused on discussions.
Integrates seamlessly with various platforms and tools, enhancing workflow and productivity across teams.
Ensures enterprise-grade security and compliance with standards like GDPR and HIPAA, protecting sensitive data.

Use cases

Syncly

Social Listening: Monitor brand mentions and sentiment across video platforms like TikTok, Reels, and Shorts to understand customer perceptions and trends.
Competitive Analysis: Analyze competitors' video strategies, share of voice, and engagement metrics to identify opportunities for differentiation and improvement.
Creator Discovery: Identify and vet authentic creators who are already discussing your brand, enabling targeted influencer partnerships.
Campaign Tracking: Track the performance of creator campaigns from inception to measurable impact, ensuring accountability and effectiveness.
Customer Feedback Integration: Centralize and analyze customer feedback from various channels to derive actionable insights and improve customer experience.

Fireflies

Meeting Transcription and Summarization: Automatically transcribe and summarize meetings in real-time across various platforms, including Google Meet, Zoom, and Microsoft Teams.
Action Item Tracking: Generate and assign action items to participants immediately after meetings, ensuring accountability and follow-up.
AI-Powered Search: Utilize AI to search through past meetings for specific discussions, topics, or keywords, enhancing information retrieval.
Integration with Work Tools: Seamlessly integrate with popular CRM and project management tools to auto-fill notes and create tasks from meeting insights.
Real-Time Assistance: Provide live suggestions and answers during meetings through the AI assistant, improving decision-making and communication.

Price

Syncly

Syncly offers a free trial for users to start using the Syncly Creator platform.
Pricing details for Syncly's plans are not explicitly mentioned in the provided text.
The application provides various features such as social listening, influencer discovery, and campaign tracking.
Users can integrate Syncly with AI tools like Claude and ChatGPT.
Syncly allows for real-time monitoring and reporting of social media metrics.

Fireflies

Free Plan: $0 per month, includes unlimited transcription, limited AI summaries, and 800 minutes of storage per seat.
Pro Plan: $10 per seat/month (billed annually), includes unlimited transcription, unlimited AI summaries, 8,000 minutes of storage, and additional features like personal assistant and talk-time analytics.
Business Plan: $19 per seat/month (billed annually), includes all Pro features plus video recording, multi-language mode, and team analytics.
Enterprise Plan: $39 per seat/month (billed annually), includes all Business features plus rules engine, SSO, HIPAA compliance, and dedicated account manager.
Annual Billing: Save up to 44% compared to monthly billing.