Social Intents vs OpenRead: Which is better?

- SocialIntents is a platform for integrating chatbots and live chat across social media and websites. - It helps improve customer interactions, automate responses, and collect data for analysis to improve the efficiency of your customer service and interactions.

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OpenRead

OpenRead is an AI-powered interactive platform that provides users with an intuitive and comprehensive way of organizing, interacting with, and analyzing various literature formats such as papers, journals, and research documents. The platform offers various features such as a Q&A system that provides quick responses to questions about papers, and the Paper Espresso feature that assists in generating literature reviews by digesting papers, saving time for researchers. The platform's AI technology extracts figures, formulas, tables, and other important details from research papers, eliminating the need for tedious reading. OpenRead hosts its own seminar series for trending topics and collaborates with the research community and university alliances to create a world-class community for researchers.

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Key features

Social Intents

AI-Powered Customer Support: The application utilizes AI chatbots to handle routine inquiries, allowing human agents to focus on more complex issues.
Integration with Collaboration Tools: It seamlessly integrates with Microsoft Teams, Slack, and Google Chat, enabling teams to respond to customer queries directly from their existing platforms.
Omnichannel Communication: Supports multiple customer channels including website chat, WhatsApp, SMS, and Messenger, all managed from a unified inbox.
Customizable AI Training: Users can train the AI agent on their website content and documents, ensuring it understands the business's products and services.
Flexible Pricing Plans: Offers various subscription plans with no per-seat pricing, allowing unlimited teammates on Basic plans and above.

OpenRead

AI-Powered Research Tools: Offers features like Paper Espresso, Paper Q&A, and Related Paper Graph for enhanced research capabilities.
Real-Time Updates: Fresh papers are sourced every 5 minutes from over 20,000 journals, ensuring users have access to the latest research.
Comprehensive Note-Taking: Allows users to take notes, compare multiple papers, and analyze findings in one seamless interface.
Advanced AI Technology: Utilizes OpenRead AI Technology (OAT) for tasks such as summarizing papers, extracting insights, and facilitating in-depth research discussions.
Trending Research Discovery: Curated feed of trending papers to keep users informed about emerging innovations and breakthroughs in their fields.

Useful for

Social Intents

Provides instant AI customer support across multiple channels including website chat, WhatsApp, SMS, and email.
Integrates seamlessly with Microsoft Teams, Slack, and Google Chat, allowing teams to respond directly from their existing tools.
AI agents handle routine inquiries and qualify leads, escalating complex issues to human agents when necessary.
Offers analytics on resolution rates, response times, and customer sentiment to improve service quality.
Supports training of AI agents on company-specific content, enabling them to provide accurate and relevant responses.

OpenRead

Provides a seamless research experience by integrating multiple tools for reading, note-taking, and paper comparison in one platform.
Offers AI-powered search capabilities that deliver precise and context-aware results from a vast database of scholarly papers and web sources.
Facilitates real-time access to fresh research papers, ensuring users stay updated with the latest findings and trends in their fields.
Utilizes advanced AI models to assist in drafting summaries, extracting key insights, and answering research questions, enhancing productivity.
Curates trending research topics, helping users discover innovative ideas and stay ahead in their respective domains.

Use cases

Social Intents

AI-Powered Customer Support: Provides instant responses to routine inquiries, allowing human agents to focus on complex issues.
Integration with Collaboration Tools: Enables customer support directly from Microsoft Teams, Slack, or Google Chat, streamlining communication.
Lead Qualification and Escalation: AI identifies potential sales leads and escalates them to human agents for timely follow-up.
Omnichannel Communication: Supports multiple channels including website chat, WhatsApp, SMS, and email, all managed from a unified inbox.
Customizable AI Training: Allows businesses to train AI agents on their specific products and services for tailored customer interactions.

OpenRead

Compare findings from multiple research papers to identify contradictions and gain a comprehensive understanding of a topic.
Conduct AI-powered searches across scholarly papers and the web to access fresh research from over 20,000 journals every five minutes.
Utilize AI models for drafting summaries, extracting key insights, and facilitating in-depth exploration of research topics.
Discover trending research papers to stay updated on emerging innovations and breakthroughs in various fields.
Convert mathematical content from images into LaTeX format for easier integration into academic writing.

Price

Social Intents

Starter Plan: $39/month for 1 chat widget, 4 seats, and 250 conversations/month.
Basic Plan: $69/month for 2 chat widgets, unlimited seats, and 1,000 conversations/month.
Pro Plan: $99/month for 5 chat widgets, unlimited seats, and 5,000 conversations/month, includes white label and custom AI actions.
Business Plan: $199/month for 10 chat widgets, unlimited seats, and 10,000 conversations/month, includes advanced features like real-time chat translation.
Lite Plan: $29/month for solo founders, includes 1 seat, 1 chat widget, and 60 conversations/month.

OpenRead

Free Plan: $0/month; limited access with 5 uses each of Paper Espresso, Paper Q&A, Chat with Oat, and related features, plus unlimited PDF uploads (max 2MB/PDF).
Basic Plan: $5/month; includes 100 uses of Paper Espresso, 300 uses of Paper Q&A, and other features with increased limits, plus unlimited PDF uploads.
Premium Plan: $20/month; offers unlimited usage of all features, including Paper Espresso, Paper Q&A, and advanced capabilities with Oat, along with 10 million free credits monthly for premium model usage.
Oat Credits: $10 for 100 million credits; allows pay-as-you-go access to Oat and top-tier models without a subscription.
University/Institute/Enterprise Subscription: $200 per seat annually; includes all Premium Plan features, admin dashboard, SSO portal, and priority customer support, with a 12.3% savings.