Moveworks vs Fireflies: Which is better?

Moveworks is a conversational AI platform designed to automate employee support and maximize productivity. With its advanced large language models, such as GPT-3, Moveworks enables employees to connect with enterprise systems and resolve issues, as well as prevent problems at work. Its automation capabilities can help reduce costs while improving the employee experience. The platform offers solutions for different teams, including IT, HR, finance, facilities, and employee communications, and can be used for various use cases such as HR service desk, identity access management, IT service desk, IT service management, and knowledge management across many industries. Moveworks provides multiple features, such as employee experience insights, multilingual support, performance dashboards, triage, and integration partners. Its experiences include answers, approvals, concierge, employee communications, control center, groups access, and software access. Moveworks also offers insights into service desk performance by automatically analyzing unstructured language in ticket data. Moveworks has been trusted by CIOs and employee experience leaders to prioritize high-impact automation projects that uncover insights and optimize service desk performance. It has been named a Leader in the Forrester Wave, Chatbots for IT Operations Q4 2022 Report. Moveworks' automation solutions are used by many organizations, including Luminis Health, Broadcom, and Stitch Fix.

View Moveworks

Fireflies

Fireflies.ai is an AI-powered conversation intelligence and notetaking tool that helps teams record, transcribe, search and analyze voice conversations. It can be used to capture video and audio, and generate transcripts in minutes, as well as filter and listen to key topics discussed during meetings. Fireflies.ai also has AI-powered search that allows users to review a one-hour meeting in five minutes, and quickly identify action items, tasks, questions and other key metrics. Furthermore, Fireflies.ai allows users to collaborate with co-workers by adding comments, pins and reactions to specific parts of conversations, create soundbites and share meeting notes to collaboration apps like Slack, Notion and Asana. Fireflies.ai also features conversation intelligence that can be used to track speaker talk time, sentiment, monologues and other key metrics, as well as identify objections, competitors and other topic trackers that can be customized. Additionally, Fireflies.ai can be used to automate workflows from meetings by filling out CRMs, creating tasks with voice commands, and instantly share meeting recaps to collaboration apps. Lastly, Fireflies.ai also creates a real-time knowledge base for the entire team, and can be used by knowledge workers across teams such as sales, engineering, recruiting, marketing, education and media & podcasting.

View Fireflies

Key features

Moveworks

Agentic AI Platform: Provides a comprehensive AI assistant that automates tasks and enhances productivity across various business applications.
Enterprise Integration: Seamlessly integrates with over 50 applications, including Slack, Google Drive, and ServiceNow, to streamline workflows and improve employee experience.
Reasoning Engine: Utilizes a sophisticated AI system that autonomously understands and executes requests, adapting to complete tasks securely and efficiently.
Customizable AI Agents: Offers a marketplace with over 1,000 AI agents that can be tailored to meet specific business needs and workflows.
Robust Security and Compliance: Ensures data privacy and security with certifications like ISO 27001, SOC 2, HIPAA, and FedRAMP, making it suitable for regulated industries.

Fireflies

High-Quality Transcription: Offers 95% accuracy in transcribing meetings in over 100 languages, with features like auto-language detection and speaker recognition.
AI Summaries: Provides comprehensive summaries, action items, and detailed notes immediately after meetings.
Real-Time Assistance: The Live Assist feature offers real-time suggestions and insights during meetings, enhancing participant engagement.
Integration Capabilities: Seamlessly integrates with over 100 tools, including CRMs and project management software, to streamline workflows.
Enterprise-Grade Security: Complies with SOC 2, GDPR, and HIPAA standards, ensuring robust data protection and privacy for users.

Useful for

Moveworks

Provides a unified AI platform for automating tasks and enhancing employee experience across various business applications.
Integrates seamlessly with over 50 systems, allowing employees to find information and automate workflows efficiently.
Utilizes a sophisticated reasoning engine to autonomously understand and execute requests, improving workplace productivity.
Offers customizable AI agents tailored to specific business needs, enabling streamlined workflows and enhanced governance.
Ensures robust security and compliance, making it suitable for highly regulated industries like healthcare and finance.

Fireflies

Provides high-quality meeting transcription and recording with 95% accuracy in over 100 languages.
Offers comprehensive AI-generated summaries, action items, and notes immediately after meetings for quick reference.
Enables real-time transcription and note-taking during meetings, allowing users to stay focused on discussions.
Integrates seamlessly with various platforms and tools, enhancing workflow and productivity across teams.
Ensures enterprise-grade security and compliance with standards like GDPR and HIPAA, protecting sensitive data.

Use cases

Moveworks

Provides a unified AI front door for employees to access and automate tasks across various business applications.
Enhances employee experience by delivering secure, personalized AI support for IT, HR, and other departments.
Automates repetitive tasks to improve efficiency and allow teams to focus on more complex initiatives.
Offers customizable AI agents that can be tailored to streamline unique workflows and business objectives.
Integrates seamlessly with over 50 applications, ensuring comprehensive support across enterprise systems.

Fireflies

Meeting Transcription and Summarization: Automatically transcribe and summarize meetings in real-time across various platforms, including Google Meet, Zoom, and Microsoft Teams.
Action Item Tracking: Generate and assign action items to participants immediately after meetings, ensuring accountability and follow-up.
AI-Powered Search: Utilize AI to search through past meetings for specific discussions, topics, or keywords, enhancing information retrieval.
Integration with Work Tools: Seamlessly integrate with popular CRM and project management tools to auto-fill notes and create tasks from meeting insights.
Real-Time Assistance: Provide live suggestions and answers during meetings through the AI assistant, improving decision-making and communication.

Price

Moveworks

Moveworks offers customizable AI agents to streamline unique workflows across various business applications.
The platform provides out-of-the-box integrations with over 50 key applications and systems.
Users can access a marketplace with 1,000+ AI agents designed to enhance business operations.
Moveworks ensures security and compliance with standards such as ISO 27001, SOC 2, HIPAA, GDPR, and FedRAMP.
The platform delivers immediate value with built-in capabilities, requiring no advanced engineering or model tuning.

Fireflies

Free Plan: $0 per month, includes unlimited transcription, limited AI summaries, and 800 minutes of storage per seat.
Pro Plan: $10 per seat/month (billed annually), includes unlimited transcription, unlimited AI summaries, 8,000 minutes of storage, and additional features like personal assistant and talk-time analytics.
Business Plan: $19 per seat/month (billed annually), includes all Pro features plus video recording, multi-language mode, and team analytics.
Enterprise Plan: $39 per seat/month (billed annually), includes all Business features plus rules engine, SSO, HIPAA compliance, and dedicated account manager.
Annual Billing: Save up to 44% compared to monthly billing.