Maze vs Fireflies: Which is better?

Maze is a continuous product discovery platform powered by AI. The platform is designed to enhance product research workflow by delivering continuous user insights, thereby aiding in informed product decision-making and business growth. An integral feature of Maze is its intuitive builder that enables the incorporation of AI-powered tools for effective product research throughout the development process. Users can also leverage Maze's automated analytics to create customizable, visually-rich reports to facilitate quicker and more informed decisions. The platform offers various testing capabilities including Prototype Testing, Live Website Testing, and Feedback Surveys, among others. With Maze, recruiting participants for research becomes simplified as it provides access to a global panel of participants. It also allows targeting specific user segments via in-product prompts, URL, or email campaigns. Essential AI features like dynamic follow-up, contextual suggestions, and bias detection improve the precision and efficiency of your research. Maze also integrates with existing technology stacks, integrating seamlessly with tools like Figma, Sketch, and Amplitude. For enhanced security, Maze provides enterprise-level protection including encrypted transmission of customer data, access control, and GDPR compliance among others.

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Fireflies

Fireflies.ai is an AI-powered conversation intelligence and notetaking tool that helps teams record, transcribe, search and analyze voice conversations. It can be used to capture video and audio, and generate transcripts in minutes, as well as filter and listen to key topics discussed during meetings. Fireflies.ai also has AI-powered search that allows users to review a one-hour meeting in five minutes, and quickly identify action items, tasks, questions and other key metrics. Furthermore, Fireflies.ai allows users to collaborate with co-workers by adding comments, pins and reactions to specific parts of conversations, create soundbites and share meeting notes to collaboration apps like Slack, Notion and Asana. Fireflies.ai also features conversation intelligence that can be used to track speaker talk time, sentiment, monologues and other key metrics, as well as identify objections, competitors and other topic trackers that can be customized. Additionally, Fireflies.ai can be used to automate workflows from meetings by filling out CRMs, creating tasks with voice commands, and instantly share meeting recaps to collaboration apps. Lastly, Fireflies.ai also creates a real-time knowledge base for the entire team, and can be used by knowledge workers across teams such as sales, engineering, recruiting, marketing, education and media & podcasting.

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Key features

Maze

End-to-end research platform integrating various research methods, teams, and stages.
Access to a panel of over 6 million participants for targeted recruitment and scheduling.
AI-powered features for automating tasks like recruiting, moderating, and summarizing research.
Tools for conducting diverse studies, including prototype testing, moderated interviews, and surveys.
Automated reporting with relevant insights and easy integration with existing tools for decision-making.

Fireflies

High-Quality Transcription: Offers 95% accuracy in transcribing meetings in over 100 languages, with features like auto-language detection and speaker recognition.
AI Summaries: Provides comprehensive summaries, action items, and detailed notes immediately after meetings.
Real-Time Assistance: The Live Assist feature offers real-time suggestions and insights during meetings, enhancing participant engagement.
Integration Capabilities: Seamlessly integrates with over 100 tools, including CRMs and project management software, to streamline workflows.
Enterprise-Grade Security: Complies with SOC 2, GDPR, and HIPAA standards, ensuring robust data protection and privacy for users.

Useful for

Maze

End-to-end research platform that integrates various research methods and tools for seamless user insights.
Automated participant recruitment and scheduling, allowing for efficient targeting and logistics management.
AI-powered features that streamline research processes, including moderating, summarizing, and reporting.
Versatile study capabilities, enabling users to conduct a wide range of research types from surveys to interviews.
Centralized data management and reporting tools that facilitate decision-making and collaboration across teams.

Fireflies

Provides high-quality meeting transcription and recording with 95% accuracy in over 100 languages.
Offers comprehensive AI-generated summaries, action items, and notes immediately after meetings for quick reference.
Enables real-time transcription and note-taking during meetings, allowing users to stay focused on discussions.
Integrates seamlessly with various platforms and tools, enhancing workflow and productivity across teams.
Ensures enterprise-grade security and compliance with standards like GDPR and HIPAA, protecting sensitive data.

Use cases

Maze

Concept validation through user feedback and insights.
Usability testing to evaluate product functionality and user experience.
Copy testing to assess the effectiveness of marketing and communication materials.
User satisfaction measurement to gauge customer contentment and areas for improvement.
Automated reporting and analysis to streamline research findings and decision-making processes.

Fireflies

Meeting Transcription and Summarization: Automatically transcribe and summarize meetings in real-time across various platforms, including Google Meet, Zoom, and Microsoft Teams.
Action Item Tracking: Generate and assign action items to participants immediately after meetings, ensuring accountability and follow-up.
AI-Powered Search: Utilize AI to search through past meetings for specific discussions, topics, or keywords, enhancing information retrieval.
Integration with Work Tools: Seamlessly integrate with popular CRM and project management tools to auto-fill notes and create tasks from meeting insights.
Real-Time Assistance: Provide live suggestions and answers during meetings through the AI assistant, improving decision-making and communication.

Price

Maze

Maze offers a free trial and demo options for potential users.
The platform provides various research methods, including moderated interviews, prototype testing, surveys, and live website testing.
Users can access a panel of over 6 million participants for study recruitment.
Automated reports and AI features streamline the research process, reducing manual work.
Maze ensures data security and compliance with GDPR standards, offering features like encrypted transmission and role-based access.

Fireflies

Free Plan: $0 per month, includes unlimited transcription, limited AI summaries, and 800 minutes of storage per seat.
Pro Plan: $10 per seat/month (billed annually), includes unlimited transcription, unlimited AI summaries, 8,000 minutes of storage, and additional features like personal assistant and talk-time analytics.
Business Plan: $19 per seat/month (billed annually), includes all Pro features plus video recording, multi-language mode, and team analytics.
Enterprise Plan: $39 per seat/month (billed annually), includes all Business features plus rules engine, SSO, HIPAA compliance, and dedicated account manager.
Annual Billing: Save up to 44% compared to monthly billing.