Gong Engage vs Fireflies: Which is better?

Gong Engage is a sales engagement tool that uses AI to drive quality engagement and streamline sales workflows. It enables personalized engagement with account-based outreach throughout the entire sales process, from lead to closed-won. With Gong Engage, users can go beyond traditional contact-based models and gain a complete context of each account, thanks to AI-powered contact recommendations based on historical win/loss data. This account-based prospecting and selling approach helps increase high-quality pipeline.The tool also enhances rep productivity through AI-driven automation and guidance. AI is used to prioritize the most important deals, generate accurate call briefs, outcomes, and action items automatically, and even assist in crafting high-quality, personalized emails in seconds.To streamline team workflows, Gong Engage offers built-in third-party integrations, allowing for centralized workflows and collaboration between reps and managers. This eliminates the need for multiple tools throughout the sales process, saving valuable time.Key features of Gong Engage include Flows, which automate outreach efforts with a series of predetermined actions; Dialer, which seamlessly auto-dials contacts from Gong and provides AI-generated call outcomes and highlights with key action items; Emails, which enable the creation and sending of high-quality emails with assistance from Gong's AI and context from customer interactions; and Account View, which provides a comprehensive view of all account information.Overall, Gong Engage revolutionizes sales engagement by leveraging AI to drive quality engagement, increase productivity, and streamline workflows for sales teams.

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Fireflies

Fireflies.ai is an AI-powered conversation intelligence and notetaking tool that helps teams record, transcribe, search and analyze voice conversations. It can be used to capture video and audio, and generate transcripts in minutes, as well as filter and listen to key topics discussed during meetings. Fireflies.ai also has AI-powered search that allows users to review a one-hour meeting in five minutes, and quickly identify action items, tasks, questions and other key metrics. Furthermore, Fireflies.ai allows users to collaborate with co-workers by adding comments, pins and reactions to specific parts of conversations, create soundbites and share meeting notes to collaboration apps like Slack, Notion and Asana. Fireflies.ai also features conversation intelligence that can be used to track speaker talk time, sentiment, monologues and other key metrics, as well as identify objections, competitors and other topic trackers that can be customized. Additionally, Fireflies.ai can be used to automate workflows from meetings by filling out CRMs, creating tasks with voice commands, and instantly share meeting recaps to collaboration apps. Lastly, Fireflies.ai also creates a real-time knowledge base for the entire team, and can be used by knowledge workers across teams such as sales, engineering, recruiting, marketing, education and media & podcasting.

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Key features

Gong Engage

AI-driven platform designed to enhance revenue team efficiency and effectiveness.
Features include predictive analytics for pipeline risk, automated handoffs, and personalized sales engagement.
Centralized insights from customer interactions to drive actionable outcomes and sustainable growth.
Specialized AI agents automate routine tasks, improving productivity and reducing ramp time for sales teams.
Integrates with various applications and services to support revenue operations across multiple industries.

Fireflies

High-Quality Transcription: Offers 95% accuracy in transcribing meetings in over 100 languages, with features like auto-language detection and speaker recognition.
AI Summaries: Provides comprehensive summaries, action items, and detailed notes immediately after meetings.
Real-Time Assistance: The Live Assist feature offers real-time suggestions and insights during meetings, enhancing participant engagement.
Integration Capabilities: Seamlessly integrates with over 100 tools, including CRMs and project management software, to streamline workflows.
Enterprise-Grade Security: Complies with SOC 2, GDPR, and HIPAA standards, ensuring robust data protection and privacy for users.

Useful for

Gong Engage

Close deals faster by automating follow-ups and handoffs.
Predict pipeline risk and churn to enhance decision-making.
Enable revenue teams at scale with insights from customer interactions.
Increase win rates through targeted and efficient sales engagements.
Improve productivity and collaboration among sales and account teams.

Fireflies

Provides high-quality meeting transcription and recording with 95% accuracy in over 100 languages.
Offers comprehensive AI-generated summaries, action items, and notes immediately after meetings for quick reference.
Enables real-time transcription and note-taking during meetings, allowing users to stay focused on discussions.
Integrates seamlessly with various platforms and tools, enhancing workflow and productivity across teams.
Ensures enterprise-grade security and compliance with standards like GDPR and HIPAA, protecting sensitive data.

Use cases

Gong Engage

Close deals faster by automating follow-ups and handoffs within sales processes.
Predict pipeline risks and churn to enhance forecasting accuracy and decision-making.
Enable revenue teams to scale effectively through insights derived from customer interactions.
Increase win rates by providing targeted and personalized sales engagement strategies.
Streamline training and enablement processes using AI-driven insights from real customer conversations.

Fireflies

Meeting Transcription and Summarization: Automatically transcribe and summarize meetings in real-time across various platforms, including Google Meet, Zoom, and Microsoft Teams.
Action Item Tracking: Generate and assign action items to participants immediately after meetings, ensuring accountability and follow-up.
AI-Powered Search: Utilize AI to search through past meetings for specific discussions, topics, or keywords, enhancing information retrieval.
Integration with Work Tools: Seamlessly integrate with popular CRM and project management tools to auto-fill notes and create tasks from meeting insights.
Real-Time Assistance: Provide live suggestions and answers during meetings through the AI assistant, improving decision-making and communication.

Price

Gong Engage

Gong offers a Revenue AI OS designed to enhance sales efficiency and effectiveness for revenue teams.
The platform includes specialized applications like Gong Engage, Gong Forecast, Gong Enable, and Gong Agents to streamline various sales processes.
Pricing details are not explicitly provided in the text; interested users are encouraged to book a demo for more information.
Gong claims to improve productivity, with reported increases of up to 64% for users.
The application is trusted by over 5,000 customers, including notable companies across various industries.

Fireflies

Free Plan: $0 per month, includes unlimited transcription, limited AI summaries, and 800 minutes of storage per seat.
Pro Plan: $10 per seat/month (billed annually), includes unlimited transcription, unlimited AI summaries, 8,000 minutes of storage, and additional features like personal assistant and talk-time analytics.
Business Plan: $19 per seat/month (billed annually), includes all Pro features plus video recording, multi-language mode, and team analytics.
Enterprise Plan: $39 per seat/month (billed annually), includes all Business features plus rules engine, SSO, HIPAA compliance, and dedicated account manager.
Annual Billing: Save up to 44% compared to monthly billing.