Columns vs Freshservice: Which is better?

Columns is an AI-powered data visualization and collaboration platform that allows teams to work together in real-time to create stunning visualizations using natural language inputs and speech. With fine-grained access controls, users can manage their data catalog and self-serve data storytelling with ease. The app requires javascript and can be accessed through the website or integrated with other tools. The platform also includes a library of icons, images, and shapes to help users create beautiful and informative data stories.In addition, Columns offers several integrations with other tools like Slack and GitHub, making it easy to collaborate, share insights, and manage data across different teams. Overall, Columns is a powerful tool for data visualization and collaboration that can help teams leverage the power of AI to create beautiful and informative data stories.

Freshworks is an innovative software tool that provides easy-to-use business solutions for a variety of needs. They offer a comprehensive suite of software products, including Customer Service Suite, Freshservice, Freshdesk, Freshsales, Freshchat, and Freshmarketer. 1. Freshservice ( https://affiliatepartner-freshservice.freshworks.com/2fban4bxq6xl ) 2. Freshmarketer ( https://affiliatepartner-freshmarketer.freshworks.com/er6u9g45bziw ) 3. Freshsales ( https://affiliatepartner-freshsales.freshworks.com/7btxsc3y5f7s ) 4. Freshchat ( https://affiliatepartner-freshchat.freshworks.com/c29g5b1eot5k ) The Customer Service Suite is an all-in-one solution that is powered by generative AI. It provides self-service support, conversational support, and ticketing capabilities that are optimized for omnichannel use. This suite is designed to enhance customer service and support, making it effortless for agents to deliver high-quality service to customers across multiple channels.Freshservice is a modern and intuitive IT service management tool that streamlines IT operations and enhances efficiency. It offers a fully integrated IT solution that enables businesses to manage their IT services effectively.Freshdesk is a customer support platform that provides unified, intelligent support capabilities. It helps businesses scale faster by automating time-consuming tasks and enabling agents to provide efficient and personalized customer support.Freshsales is a CRM tool that boosts sales productivity with its unified CRM platform. It helps businesses to sell smarter and faster by automating sales tasks and providing comprehensive customer insights.Freshchat is an AI-powered tool that enables businesses to have meaningful conversations with customers across various messaging channels. It uses AI bots and live chat features to engage with customers and provide support.Freshmarketer is a tool that allows businesses to run multichannel marketing campaigns for e-commerce. It helps attract, engage, and nurture customers through their preferred engagement channels.Overall, Freshworks provides powerful yet user-friendly software solutions for customer service, IT service management, CRM, and marketing automation. Their tools are designed to simplify complex business problems, improve customer relationships, and enhance employee productivity.