ChattySurvey vs niia by navan.ai: Which is better?

ChattySurvey is an AI-powered survey tool that enables businesses to conduct personalized and natural conversations with their customers. The tool uses context-aware questioning and adaptive follow-ups to collect detailed feedback, automating the survey process and providing real-time analysis. ChattySurvey also allows businesses to fully customize their survey and design to fit their specific needs. It captures respondents' attention and yields higher response rates by transforming traditional surveys into interactive, chat-based experiences. Businesses can query their results using natural language to get exactly the insights they need. ChattySurvey helps businesses make data-driven decisions faster and with greater confidence. The tool offers a free basic plan that includes one survey, 50 responses, and basic analytics. More advanced plans include custom trend tracking, integrations with email and Shopify, custom branding, customer alerts for the team, and up to 10 team members.