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Speechmatics

Speechmatics

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About Speechmatics

Speechmatics offers advanced automatic speech recognition (ASR) technology through its APIs, enabling businesses to build conversational AI products and enhance voice interactions. Their platform supports real-time transcription and translation in over 50 languages, boasting high accuracy and low latency, making it suitable for various applications such as contact centers, media captioning, and educational tools. The service is designed for flexibility, allowing deployment in cloud or on-premises environments, and includes features like speaker diarization and custom vocabulary support.

Speechmatics key features

  • **Real-Time ASR**: Provides accurate transcription with less than 1 second latency, supporting over 50 languages and dialects.
  • **Conversational AI API (Flow)**: Enables natural and responsive voice interactions, customizable for various use cases and secure data handling.
  • **High Accuracy and Inclusivity**: Delivers top transcription accuracy across diverse accents and challenging environments, utilizing self-supervised learning for continuous improvement.
  • **Comprehensive Features**: Includes speaker diarization, custom dictionaries, advanced punctuation, and real-time translation capabilities.
  • **Flexible Deployment Options**: Supports SaaS, on-premises, and container deployments to meet various security and privacy requirements.

Speechmatics use cases

  • **Contact Center Solutions**: Enhancing customer support interactions in call centers for improved accessibility and efficiency.
  • **Media & Event Captioning**: Providing real-time and batch captioning for live events and media broadcasts to ensure accessibility.
  • **Video Distribution Platforms**: Enabling accurate transcription and translation for video content to reach a broader audience.
  • **Meeting Platforms**: Facilitating real-time transcription of online meetings to extract insights and improve collaboration.
  • **EdTech**: Supporting language learning and comprehension in educational settings through real-time transcription and bilingual interactions.

Useful for

  • Provides enterprise-grade APIs for Automatic Speech Recognition (ASR), enabling the development of Conversational AI products.
  • Delivers high transcription accuracy across 50+ languages, accommodating diverse accents and dialects in real-time or from recorded media.
  • Offers real-time transcription with less than 1 second latency, ensuring fast and accurate outputs for immediate use.
  • Supports a wide range of use cases, including contact center solutions, media captioning, and educational tools, enhancing accessibility and user experience.
  • Utilizes advanced speech technology to break down language barriers, empowering global communication and expanding audience reach.

Price

  • **Free Plan**: 8 hours free per month (4 hours batch + 4 hours real-time).
  • **Pay As You Grow Plan**: Starting from $0.30 per hour for batch transcription in Lite Mode; $0.80 for standard accuracy; $1.04 for enhanced accuracy.
  • **Real-Time Transcription Costs**: $1.04 per hour for standard accuracy; $1.35 for enhanced accuracy.
  • **Enterprise Plan**: Custom pricing available for businesses with large volumes and custom integrations.
  • **Speech Capability Bolt-Ons**: Additional costs for features like translation ($0.65/hr), summaries ($0.18/hr), chapters ($0.40/hr), sentiment ($0.12/hr), and topics ($0.20/hr).

Company

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Series B - Speechmatics
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