Qualimero

About Qualimero

Qualimero key features

• AI employees provide support, consulting, and recruiting without requiring flow builders or AI expertise.
• Capable of handling product consultation, customer service, and sales, leading to increased cart value and reduced costs.
• Offers seamless handoff from AI to human experts for complex inquiries, ensuring efficient customer service.
• Maintains consistent brand communication across multiple channels, including webchat, email, phone, and social media.
• Developed for complex, explanation-intensive consumer products, ensuring compliance with GDPR and EU AI regulations.

Qualimero use cases

• **Product Consultation**: Assists customers in selecting the right products, leading to a 35% increase in average cart value and a 60% increase in checkout rates.
• **Customer Service**: Provides 24/7 responses to standard inquiries and complaints, achieving a 100% resolution rate and 60% cost savings.
• **Sales Assistance**: Pre-qualifies leads, books appointments, and routes inquiries to the appropriate team, resulting in a 50% reduction in cost per lead and a 60% increase in appointments.
• **Handling Seasonal Peaks**: Manages increased inquiry volumes during peak times, ensuring consistent service quality without additional staffing.
• **Knowledge Retention**: Maintains company knowledge and expertise within the AI system, ensuring consistent and accurate responses across all customer interactions.

Useful for

• Increases average cart value and checkout rates through effective product consultation.
• Achieves a 100% resolution rate in customer service while significantly reducing costs.
• Reduces cost per lead and increases appointment bookings in sales processes.
• Maintains consistent and professional communication across all customer interaction channels.
• Absorbs seasonal inquiry peaks, ensuring stable service quality without the need for additional staff.

Price

• No specific pricing details or plans are provided in the text.
• The application offers a free initial consultation to analyze use cases.
• The onboarding process includes an initial meeting, setup & training, and a go-live phase.
• There is no mention of subscription tiers or costs associated with the AI employee services.
• The text emphasizes ease of use without requiring technical expertise or a dedicated AI team.