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Molin AI is the most accurate customer support AI chatbot in the E-commerce market—answering with up to 80% accuracy. Offering 100% product knowledge because of automatic product updates, Molin handles everything from FAQs and lead collection to live chat solutions and advanced AI Actions. These AI Actions include issuing refunds, tracking, modifying, or deleting orders, locating the nearest store, generating coupon codes, and performing any other custom actions you create using the Molin API. Integrated with platforms like Shopify, Unas, Shoprenter, Shoper and more, Molin supports 92 languages and independently resolves most customer queries, saving your team time and money.

Substantive is an AI tool specifically designed for audit testing and documentation. This AI-powered tool assists auditors by providing an intuitive and efficient user experience. Instead of relying on complex commands or software interfaces, Substantive allows users to ask questions or perform audit procedures using natural language. With the aid of AI technology, it generates accurate and comprehensive documentation in a matter of seconds.Substantive prides itself on simplifying the audit process, eliminating the need for manual data entry and reducing the potential for human errors. By leveraging AI capabilities, this tool can analyze large volumes of data quickly and accurately, making it an invaluable asset for auditors working with complex information.Developed by Agentive, a company backed by Launch YC, Substantive combines the power of AI and copilot functionality to streamline the auditing workflow. By automating repetitive tasks, auditors can focus on higher-level analysis and decision-making, thus saving time and improving overall efficiency.Substantive maintains a strong online presence, with a website featuring a waitlist for interested users. Furthermore, the tool is supported by various social media channels, including LinkedIn, Twitter, Facebook, and Instagram.In summary, Substantive is an AI tool that empowers auditors by enabling them to perform audit procedures, pose questions, and generate documentation using natural language. Through its user-friendly interface and advanced AI capabilities, Substantive offers auditors a simplified and time-saving approach to their work.

Arena Chat is an Artificial Intelligence (AI) enabled chatbot specifically designed to support e-commerce platforms in engaging visitors and facilitating sales around the clock. At its core, it offers smart product recommendations and customer support, catering to basic and complex inquiries alike. With an emphasis on personalization, Arena Chat allows businesses to customize the chatbot's voice, appearance, and branding to better align with their identity. One of its standout features includes the ability to anticipate customer needs and suggest appropriate products, thereby enhancing the shopping experience. Such chatbot apprehends your website or store's content and uses it as a training module to provide better client servicing. It also supports quick and effortless integration with major CMS and e-commerce platforms for a seamless customer experience. Added features include analytics for visualizing sales funnel, multi-language support for better communication, and the ability to capture leads. It ensures data privacy and prioritizes data protection alongside offering valuable insights through data training and conversation analytics. The chatbot's effectiveness is demonstrated in its capacity to promote assertive suggestions and handle common queries, thus driving customer engagement and reducing support costs.