MetaDialog

About MetaDialog

MetaDialog key features

• **AI Support Platforms**: Offers SMB and Enterprise AI Support Platforms, along with Custom Language Models tailored to business needs.
• **Integrations**: Seamlessly integrates with various customer support software like Zendesk, Intercom, and more, enhancing operational efficiency.
• **Data Privacy and Compliance**: Ensures maximum data privacy and compliance with regulations, allowing for secure deployment either on-premises or in the cloud.
• **Multilingual Support**: Provides secure multilingual customer support, capable of understanding and responding in multiple languages.
• **Automation and Efficiency**: Automates up to 87% of customer support interactions, significantly improving response times and customer satisfaction.

MetaDialog use cases

• Automate customer support by using AI chatbots to handle simple queries, reducing wait times and freeing up staff for complex issues.
• Provide personalized financial advice based on customer spending habits, goals, and risk tolerance.
• Enable automated customer processes, allowing users to manage subscriptions and get order details without human intervention.
• Support government services by automating tasks like licensing, taxes, and answering citizen inquiries.
• Enhance retail operations through predictive inventory management and personalized product recommendations based on user behavior.

Useful for

• Automates up to 87% of customer support conversations, significantly reducing response times and operational costs.
• Provides secure, multilingual AI solutions tailored to specific business processes and policies.
• Offers customizable large language models that can be deployed on-premises, ensuring data privacy and compliance.
• Integrates seamlessly with various customer support software, enhancing existing workflows and improving efficiency.
• Delivers real-time insights and predictive capabilities, enabling businesses to make informed decisions and enhance customer experiences.

Price

• **StartUP Plan**: $29 per month, limited to 500 dialogues, with a cost of $1.20 per resolved dialogue. Includes 1 bot, 50 internal training dialogues, and 1000 training documents/pages.
• **ScaleUP Plan**: $299 per month, unlimited dialogues, with a cost of $1.00 per resolved dialogue. Includes 3 bots, 500 internal training dialogues, and an infinite number of training documents/pages (subject to reasonable use).
• **Custom Language Models**: Pricing not specified; tailored solutions for secure, compliant, and on-premises deployment based on specific business needs.
• **No setup fee or annual contracts**: Customers can pay as they go without any upfront costs.
• **Free Trial Available**: Potential customers can try the service before committing to a paid plan.