About Answered.so
Answered.so is an AI-powered customer service platform that enhances user interactions and resolution of issues. It employs a GPT chatbot, Knowledgebase, HelpHub, and an intelligent Searchbar to effectively manage the majority of customer issues.
The GPT chatbot is capable of self-training, learning from articles, websites, and files you upload, to provide human-like responses about your product or service.
It also supports over 80 languages, and captures user details for enhanced interaction. The HelpHub widget centralizes customer service, allowing integration of knowledge base and FAQ's and showcasing popular articles.
You can also deliver customized messages and add call-to-action buttons. To facilitate real-time assistance, a live chat feature is embedded that integrates with major chat service providers like Crisp, Intercom, Hubspot, and Zendesk.
Answered.so also features a lightning-fast search bar that enhances the customer experience by rapidly finding relevant documents and articles. The knowledge base portal creation feature allows easy sharing of documentation articles with customers.
Other key features include the ability to create and publish SEO-optimized blogs, data encryption for security, and the ability to deploy on any website or mobile app.
